Prop.com (PCH Technology LLC) Reviews 175

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They don't pay their recruitment fees, candidate has been working there for 12 months and still no fee paid.

Rated 5 out of 5 stars

I effortlessly invest in various real estate projects all over the world, all with just a few clicks. No more need for a real estate agent or notary! Every month, I neatly receive my rental income, wh... See more

Company replied

Rated 5 out of 5 stars

Best both worlds: crypto/real estate Solid whitepaper Team of experts with trackrecords Trust due to complete transparency Great vision/mission Accessible for everyone Start with low budget... See more

Company replied

Rated 5 out of 5 stars

Personally I've been involved since the beginning of this project. All I can say about Propchain is that they're doing well and keep themselves to their words. After investing in the token,... See more

Company replied

Company details

  1. Investment Service

Written by the company

World class real estate at your fingertips Invest your wealth with confidence, accessing institutional-grade real estate opportunities in premium markets worldwide that offer average annual returns of 8-12%. Prop.com bridges te gap for investors, offering access to private market, institutional-grade development, re-development, and income-generating propositions globally.


Contact info

  • One by Omniyat Business Bay Tower, Office 2501, 137, Al Mustaqbal street , 24829 86903, Dubai, U.A.E.

  • support@prop.com
  • prop.com

4.3

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

High quality service

Prop.com offers high quality services and it is reflected through their customer service.

November 25, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thank you, Aurele! We're glad to hear you're happy with our service. Your feedback means a lot to us, and we're always here to help!

Rated 5 out of 5 stars

Great helpdesk

Great helpdesk! Had some issues regarding a withdrawal and helped very well by the helpdesk and given daily updates regarding my ticket.

August 15, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Hi Ivo! Thank you so much for your kind words. We're glad to hear that our helpdesk was able to assist you with your withdrawal issue and keep you updated. Your satisfaction is our priority, and we're here whenever you need us. Thanks for choosing us!

Rated 1 out of 5 stars

Sales pitch does not match the reality

Around mid June i was approached by the head of sales from Prop.com.

during multiple phone conversations the investment was sold as the most safe and guaranteed investment someone could make and it was mentioned over and over that the investment would sell out immediately after opening up to the public.

Liquidity windows were promised from as early as the end of 2024 as well.

After waiting for over a month and the investment is still not even sold for 20% this is starting to feel more and more like a shady investment, I highly doubt ill be ever able to get my money back.

Customer service is not helpfull at all. they just mention the sales pitch could have been clearer and do not take any action to help you with the actual problem.

Funny thing is; this is called a customer succes dept, but the only succes they apparently care about is that of there own sales dept.

July 17, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Hi Roy,
Hope you are well.

As we’ve discussed previously through calls and messages, we want to reinforce the information we’ve already shared with you. Our main goal is to provide the best experience for our investors, and we are always open to your feedback and to address any concerns or questions you might have.

After reviewing your interactions with our Sales team, we found no false promises were made. The shared information was consistent across all departments and available online for all. Here are the points addressed:

1. Safety of the Investment: We have been honest from sales to after-sales about the property expectations based on other investors’ interest. The timeline for your investment remains unchanged, with returns scheduled for August 5th as initially informed. While the property’s fulfillment is still in progress, we converted it into a direct investment to ensure you receive the promised returns on time. Our communication is transparent and available in-app, in signed documents, and on our website. Our investments are protected by robust digital security measures, audited by top-tier firms, and backed by transparent ownership documentation.

2. Liquidity Windows: The information about the liquidity windows remains as initially informed, planned for the end of 2024/beginning of 2025. We have stood by this period, making no false promises.

3. Support Provided: We have addressed all your queries through multiple channels, ensuring that the information shared was consistent across all departments and also available online. The investment process remains the same for all investors and is also well-explained in the documents you have signed.

Our decisions aim to ensure a top-notch user experience. We converted the Five Luxe investment to a direct investment to ensure the promised returns are delivered within the promised timeline. We are careful with our commitments, and all our decisions reflect this. Besides this, as per reviewing the recording of your communications with our sales department, you clearly stipulated your long-term vision, which strongly conflicts with your review written above.

I believe this addresses each point raised about the investment. Our Support team is always available to address any questions you may have.

Best regards,
Maiara Alcantara
Customer Success Manager

Rated 5 out of 5 stars

Best real estate app

I absolutely love the CEO’s vision and transparency.
The app is easy to use and well thought.
The customer service is super responsive and kind, especially Nick with whom I had a chance to discuss with.
The ROI are very interesting, I only recommend everyone to try it for yourself and it’d s good way to diversify your portfolio.

July 4, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Dear Hugo,

Thank you for your wonderful review! We're thrilled that you love our CEO's vision and transparency, and find our app easy to use. Our team, especially Nick, appreciates your kind words. We're glad you're seeing great ROI and recommending us to others.

Happy investing and we’re here for you anytime!

Advertisement
Rated 5 out of 5 stars

Great service and fast!

July 3, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thank you, Oane! We're thrilled to hear you had a great experience with our service. Your feedback is much appreciated, and we look forward to serving you again soon!

Rated 5 out of 5 stars

I’m a strong believer of propchain

I’m a strong believer of propchain, the way the team is operating is promising and confirming their ability to grow

June 3, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Hi Muhannad,
Thank you for your strong support and belief in us! We're delighted to hear you find our team's approach promising. Your encouragement fuels our commitment to growth and excellence.

Rated 5 out of 5 stars

Perfect to invest in dubai property.

Perfect to invest in dubai property.

May 29, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Hi Ken,
Thank you for your great review! We're thrilled to hear you find our app perfect for investing in Dubai real estate. If you need any assistance, feel free to reach out!

Rated 5 out of 5 stars

Best investing platform I've ever used!

May 1, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Hey Max,
Good to hear back from you! Thank you for the fantastic review! We're thrilled to be your top investing platform. If you need anything, just let us know!

Advertisement
Rated 5 out of 5 stars

Simple and easy

April 24, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thank you, Sebastien! We're glad to hear you found it simple and easy. We truly appreciate your feedback!

Rated 5 out of 5 stars

Amazing project

Amazing project, Prop is certainly going to take over the RWA space.

May 8, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thanks, Mohammed! We're glad you're loving the project. Your support means a lot to us!

Rated 5 out of 5 stars

Received my small portion of share this…

Received my small portion of share this month.

May 5, 2024
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Hi, Wesley! Thank you for the 5-star review! Please keep in mind that the percentage of returns is equally associated with how much you invest, so we'd always suggest reinvesting to get higher payouts! If you have any questions about your investments, feel free to send us an email at support@prop.com. We'll be happy to help you! Thanks again for the review :)

Rated 5 out of 5 stars

very helpfull

very helpfull , Nick helped me very much with all my demands !

Costumer service on top
and the mobileapp also!!

recommend to 100%

April 25, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Lucas, thank you for the glowing review! We're delighted Nick provided top-notch support and that you're loving our mobile app. We appreciate your recommendation!

Advertisement
Rated 5 out of 5 stars

Good accessible platform

I think that Prop is a good accessible platform to get acquainted with investing in real estate with a small investment. Simple and with very good returns.

February 29, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thanks for sharing, Dennis! We're thrilled to hear you're enjoying Prop's accessibility and seeing great returns. Keep investing with confidence!

Rated 5 out of 5 stars

Nick from Prop was answering every…

Nick from Prop was answering every question is asked and even called me to explain better. Good service.

April 24, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thank you for sharing your experience! We're thrilled to hear that Nick provided you with excellent support. If you have any further questions or need assistance in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Groundbreaking company and outstanding customer service

Groundbreaking company and a very strong team. I’m sure there will be many fantastic property offerings from them coming soon. Their relentless focus on customer satisfaction and service is truly commendable.

April 23, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thank you so much, Tom! We're thrilled to hear that you had such a positive experience with us. Our team is dedicated to delivering the best service and properties possible, and we can't wait to share more exciting offerings with you in the future. Your support means a lot to us!

Rated 5 out of 5 stars

Great from A to Z.

Great from A to Z.

April 19, 2024
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thank you so much, Melvin! We're thrilled to hear you had a great experience with us from start to finish. We appreciate your feedback and look forward to serving you again in the future!

Advertisement
Rated 5 out of 5 stars

Great Product!

Very easy to use and intuitive platform. Would definitely recommend it for everyone trying to build up there wealth and looking for some investment into real estate.
Already went through a whole property cycle of buying part of a property, earning rent, and selling the property. I also already tried a withdrawal which went through immediately so everything seems to work great.
Customer Service responds very quickly and are willing to help.

April 22, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Thank you, Nout, for your fantastic review! We're thrilled to hear that you found our platform easy to use and intuitive. Our team is committed to providing prompt and helpful customer service, so it's great to hear that you've had positive interactions with them. We truly appreciate your recommendation and look forward to continuing to support you on your wealth-building journey!

Rated 5 out of 5 stars

No more need for a real estate agent or notary!

I effortlessly invest in various real estate projects all over the world, all with just a few clicks. No more need for a real estate agent or notary! Every month, I neatly receive my rental income, which I can withdraw or reinvest. This is the revolution the real estate industry needed!

April 17, 2024
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Dear Bram,
Thank you once again, for sharing your positive feedback with us! We're incredibly grateful to have you as a user and for your continued support. Your satisfaction fuels our mission to revolutionize the real estate industry. Here's to many more successful investments together!

Rated 5 out of 5 stars

Propchain best rwa

Propchain is easy and looks good

April 18, 2024
Unprompted review
Prop.com (PCH Technology LLC) logo

Reply from Prop.com (PCH Technology LLC)

Hi Mark,
Thanks for the great feedback! We're thrilled to know our platform is making things easier for you.

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look