I rang and spoke to a nice guy Alex a couple of days ago regarding a deal on a particular spec brand new factory order electric Macan 4S we wanted and possible cash back on our current stunning fully... See more
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Had a good session with Holly today to cover off all the features of my New Cayenne Most helpful thanks for your time 👍
Great day out at Roxburgh golf course. Made very welcome by all the Porsche Newcastle team , the Porsche golf team for excellent organisation of the day , all with superb hospitality by th... See more
Company replied
The whole buying experience was truly exceptional. Porsche Newcastle sourced a car to the spec' I was looking for, kept me well informed, and sorted everything so that my long journey to see/buy the... See more
Company replied
Company details
- Porsche Dealer
- Auto Machine Shop
- Car Accessories Store
- Car Repair and Maintenance
- Electric Vehicle Charging Station
- Used Car Dealer
Written by the company
Porsche Centre Newcastle Since the first Porsche emerged in 1948, every model created has delivered an unrivaled driving experience. The Porsche principle is unique throughout the world of automotive engineering. It represents a company with strong ideals and a definite view how to approach things . JCT600 have represented the Porsche brand since 1967 .Driven by the motivation to take the innovative ideas of Ferry Porsche and use them to develop intelligent technologies, the promise to never forget where they came from and to focus on what Porsche do best: build exceptional sports cars.
Contact info
Silverlink Park, NE28 9ND, Newcastle Upon Tyne, United Kingdom
- 0191 2951234
- info@porschenewcastle.co.uk
- porschenewcastle.co.uk
4.5
Excellent
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Had a good session with Holly today to…
Had a good session with Holly today to cover off all the features of my New Cayenne Most helpful thanks for your time 👍
July 17, 2026
Unprompted review
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A farcical offer .............
I rang and spoke to a nice guy Alex a couple of days ago regarding a deal on a particular spec brand new factory order electric Macan 4S we wanted and possible cash back on our current stunning fully loaded year old 911 ....... He Emailed us a few hours later offering us a well used Macan without any discount and which was only a dew thousand less than a brand new Macan and a cash back price on our 911 which was around £13,000 less than other Porsche dealers ......... It was quite farcical and i wont be calling them again !! PS can all of their 5 star reviews on this site be genuine ?? MY RESPONSE 17/7/2026 TO PORSCHE NEWCASTLES REPLY ....... So what you are saying is that numerous other more experienced Porsche dealers including other sister JCT dealerships have made huge errors in their valuation of our 911 with similar lower spec cars than our 911 with very vastly higher mileages averaging around £25,000 more on Autotrader than you offered for our 20 mile car ? ....... and why did you not offer the new factory Macan which was the crux of our enquiry ? ........ Crazy !
July 14, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you for taking the time to share your feedback.
After receiving your comments, we reviewed the valuation again to ensure no errors had been made, and we're confident the figure we provided was accurate based on the current market.
We completely understand that our valuation wasn't what you had hoped for. However, with the manufacturer support and offers currently available, we are able to supply a brand-new Porsche 911 to the same specification as your vehicle for less than the value suggested, before on-the-road costs. As a result, it wouldn't be commercially viable for us to value a used vehicle above the price at which an equivalent new car can be purchased.
We appreciate that every customer wants to achieve the best possible value for their car, and we genuinely wish you all the best with whichever option you decide to pursue. Thank you again for your feedback.
Purchased a beautiful Porsche Cayenne S…
Purchased a beautiful Porsche Cayenne S ehybrid from Porsche Newcastle. Really pleasant car purchase experience and superb service from David and Cameron. And an enjoyable 300 mile journey down to London in the new car! 😄
June 29, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you so much for taking the time to leave such a fantastic review.
We're delighted to hear you had such a pleasant purchasing experience and that David and Cameron looked after you so well throughout the process. It's wonderful to know your new Porsche Cayenne S E-Hybrid made the 300-mile journey back to London an enjoyable one – what a great way to start your ownership experience!
We truly appreciate your kind words and your decision to choose Porsche Centre Newcastle. We wish you many happy miles in your new Cayenne and look forward to welcoming you back whenever you're in the area.
Enjoy every drive!
Newcastle Porsche Golf day 2026
Great day out at Roxburgh golf course.
Made very welcome by all the Porsche Newcastle team , the Porsche golf team for excellent organisation of the day , all with superb hospitality by the staff from the hotel and golf course
First class from start to finish , unlike my golf unfortunately.
Also nice to meet fellow Porsche enthusiasts.
Well done to all.
NM
June 19, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you, for your wonderful review.
We're delighted to hear you had such an enjoyable day at Roxburghe Golf Course. It was fantastic to bring together Porsche enthusiasts for a great day of golf, hospitality, and camaraderie, and we're pleased that our Porsche Newcastle team, the Porsche Golf team, and the staff at the hotel and course made you feel so welcome throughout.
We're glad you enjoyed the event from start to finish—even if the golf didn't quite go to plan! We hope to see you again at future Porsche events.
Best wishes,
The Porsche Centre Newcastle Team
Impressive service from start to finish.
The whole buying experience was truly exceptional. Porsche Newcastle sourced a car to the spec' I was looking for, kept me well informed, and sorted everything so that my long journey to see/buy the car ran seamlessly. The handover was a special moment. Customer service at its very best.
June 13, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you for your fantastic review.
We're delighted to hear that your buying experience with Porsche Centre Newcastle was truly exceptional. Finding the right car is an important part of the journey, and we're pleased we could source a vehicle that matched your requirements while keeping you informed every step of the way.
It's wonderful to know that everything was arranged seamlessly for your visit and that the handover felt like such a special moment. Your comments about our customer service mean a great deal to the team, and we're grateful for your trust in us.
We wish you many enjoyable miles in your new Porsche and look forward to welcoming you again in the future.
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Excellent service from Chris and Simon
Excellent service from Chris and Simon.
I’ve just ordered my next car from Chris, as I’ve specced the car with both Simon and Chris they were absolutely brilliant.
My car arrives soon and I can’t wait to order my next car.
May 30, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you for your wonderful review! We're thrilled to hear about the excellent service you received from Chris and Simon. Your excitement for your new car and future orders truly reflects our customer-centric approach and commitment to quality service.
Excellent Service I dealt with Chris…
Excellent Service I dealt with Chris Archer who was brilliant
April 28, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you, Kevin, for your wonderful review! We're thrilled to hear that you experienced excellent service from Chris Archer. Your feedback inspires our team to continue providing reliable and customer-centric support, and we look forward to welcoming you back soon!
Exceptionally high level of service Porsche Newcastle
The service provided to me by Porsche Newcastle and by senior customer advisor Louis Do has been truly exceptional. The communication with Louis from day one was flawless. The attention to detail in the execution of the car purchase was excellent throughout. Louis kept me updated on the progress of the delivery of my car, and kept in touch after delivery to ensure a smooth and thorough handover. The vehicle itself has been meticulously prepared and the handover of vehicle and documents was perfect. I highly recommend Porsche Centre Newcastle. They went above and beyond for me and I am very happy and grateful to Porsche Newcastle.
May 8, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you for your incredibly kind feedback. We are delighted to hear that your experience with Porsche Centre Newcastle and Senior Customer Advisor Louis Do was truly exceptional.
It is fantastic to know that Louis provided flawless communication from day one and that his attention to detail throughout your purchase journey made such a positive impression. Keeping customers informed and supported at every stage — from vehicle preparation and delivery updates through to a smooth and thorough handover — is exactly the level of service we strive to deliver.
We are also pleased that the preparation of your vehicle and the presentation of all documentation met your expectations perfectly. Your recommendation and recognition that the team went above and beyond means a great deal to us.
Thank you once again for choosing Porsche Centre Newcastle. We sincerely appreciate your support and wish you many enjoyable miles in your new Porsche.
Collected my new car from Louis Do…
Collected my new car from Louis Do today; he looked after me and ensured a really efficient and helpful handover. He’s been great throughout the process.
April 22, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you for the great feedback. We’re really pleased to hear Louis looked after you so well and made the handover smooth and efficient.
Enjoy your new car, and thanks again for choosing Porsche Centre Newcastle.
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Great experience with Jaimine
Great experience with Jaimine! Incredibly knowledgable and brilliant customer experience
April 18, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you for the great feedback. We’re delighted to hear Jaimine provided such a knowledgeable and brilliant experience for you.
We really appreciate you choosing Porsche Centre Newcastle.
Poor experience.
Poor experience.
Very bad customer service.
Contacted them on Friday 3 rd of April, enquired about a vehicle that they had for sale . Sent them pictures the next day as requested of my car for a part exchange never heard anything back from them . Three days later I contacted them and asked if they had received the pictures of my car and asked if they could get back to me with a price and finance terms, spoke to the sales representative that I had originally contacted on the Friday .
Said that he was going into a meeting and that he would get back to me . An hour later I get a text saying that the vehicle was sold.
Shocking customer service.
April 17, 2026
Unprompted review
Reply from Porsche Newcastle
burns motor engineering Thank you for your feedback, and I am sorry to hear about your experience. I appreciate how frustrating this must have been, especially after you had taken the time to send over details of your part exchange and were still interested in purchasing the vehicle with or without a trade-in. While this does not lessen your disappointment, I would like to explain that our vehicles are marketed in a live digital marketplace and, as a result, can be purchased at any time. Unfortunately, this means we are unable to hold cars without an agreed commitment in place, as availability can change very quickly. That said, we should always keep customers updated clearly and promptly, and I am sorry that on this occasion you felt this did not happen in the way it should have. Your comments are important and will be taken on board as part of our review of the communication around this enquiry.
Great Service
Simon and the team have provided a strong and friendly personable service during the process of taking delivery of our car. Delivery timelines were adjusted and Simon spent much time explaining the reasoning for this. Honest, approachable and a credit to the Porsche family.
January 28, 2026
Unprompted review
Reply from Porsche Newcastle
Thank you for your positive feedback, we strive to provide great service and communication along the way, and it is a pleasure to hear we have done so on this occasion. We look forward to welcoming you to the showroom soon.
Very helpful
Very helpful. Personable service. All questions answered. Very happy with the Master Class for car recently purchased
January 12, 2026
Unprompted review
Reply from Porsche Newcastle
Hi Richard, Thank you for your kind words, Holly always strives to deliver the highest level of service during the master class and I am happy she has exceeded your expectations on this occasion.
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Great Experience
Popped in to Porsche Newcastle hoping they would help sort out remote access issues a little beyond me. They couldn't have been more helpful, Fraser was helpful and more than patient, there was no need for an appointment, he was happy to sit with me and go through things to get me started and the app connected. Although a small issue Fraser gave it his full attention. All sorted and resolved now. I will be able to happily warm my car on these cold winter mornings!
Thanks again :-)
November 12, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you so much for your lovely message! I’m delighted to hear Fraser was able to help and took the time to make everything clear for you. He’s fantastic at ensuring our customers feel confident and supported, so I know he’ll really appreciate your kind words. Enjoy getting to know your car — and please don’t hesitate to reach out if there’s ever anything more we can do to help.
Great,informative help
Freya is extremely friendly, knowledgeable and professional. She was able to explain various things which have enhanced our driving experience making our new purchase even more enjoyable.
October 31, 2025
Unprompted review
Reply from Porsche Newcastle
Freya is extremely friendly, knowledgeable and professional. She was able to explain various things which have enhanced our driving experience making our new purchase even more enjoyable.
Knew her product and was patient and…
Knew her product and was patient and clear with instructions. Was waiting at the reception desk when I arrived so no wasted time.
October 27, 2025
Unprompted review
Reply from Porsche Newcastle
Knew her product and was patient and clear with instructions. Was waiting at the reception desk when I arrived so no wasted time.
Porsche Masterclass
I had a Masterclass to help with setting up a new 992.2 I bought from Porsche Newcastle. The tutor was very knowledgeable and confident, answering all my questions quickly and showing me how to set it up with the features I wanted. I came away with a much better understanding of the various computer-based driving systems and I know that I can always ask more questions as I explore the car in more depth. I'd recommend leaving the Masterclass for 3 or 4 weeks after taking delivery so that you have a list of questions to ask and don't be afraid to take an old-fashioned pen-and-paper list to work from!
October 28, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you so much for taking the time to share your experience of the Porsche Masterclass. I’m really pleased to hear you found it valuable and that our Product Pro was able to help you get the most out of your new 992.2. It’s great to know you left with a deeper understanding of the systems and features — and your tip about attending a few weeks after delivery is spot on! We’ll be sure to share your feedback with the team, as it’s always rewarding to know these sessions are making a real difference for our customers.
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Freya's helpful masterclass
Freya was really helpful in answering my questions, suggesting other features I had not yet discovered and following up with further information after the masterclass call.
October 21, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your kind feedback! We're delighted to hear that Freya was able to assist you so thoroughly and enhance your experience with helpful suggestions and follow-up after your masterclass. We'll be sure to pass on your comments to her, she’ll be thrilled to know she made a positive impression. If there's anything else we can support you with, please don’t hesitate to reach out.
Freya was personable informative and…
Freya was personable informative and helpful - as is everyone we have come into contact with at Porsche Centre Newcastle
October 20, 2025
Unprompted review
Reply from Porsche Newcastle
Thank you for your kind words! We're so pleased to hear that Freya made a positive impression and that your experience with everyone at Porsche Centre Newcastle has been equally welcoming and helpful. We truly appreciate your feedback and look forward to assisting you again in the future.
Thank you Louis who took me out on a…
Thank you Louis who took me out on a test drive at the Inn on the Lake event. Made it very fun and enjoyable!
September 28, 2025
Unprompted review
Reply from Porsche Newcastle
Hi, Thank you for taking the time to leave us a review. It was a pleasure to have you join us at what was a fantastic event. Please be sure to let Louis know if there is anything we can assist you with, we will be happy to help.
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