OKX Reviews 

1,783
TrustScore 2.5 out of 5

2.3

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Rated 3 out of 5 stars

You get the liquidity depth here that makes for smooth execution even in high volatility spikes. I mainly transfer funds between spot trading and staking with no odd balance locks. You can move assets... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed with OKX. I spent real, non-refundable fees completing referral campaign requirements based on their existing rules. Later, they silently changed the Merchant Category Code (M... See more

Company replied

Rated 5 out of 5 stars

Navigating the crypto space can feel overwhelming, but this app keeps things visually clean. The interface doesn't lag during volatile market movements, which is absolutely crucial. I appreciate how t... See more

Company replied

Rated 1 out of 5 stars

Terrible experience funding my OKX account with a SEPA wire transfer. After I have funded with SEPA wire transfer in EUR my funds got blocked for 7 days for withdrawal as a "security measure". That's... See more

Company details

  1. Cryptocurrency Service
  2. Investment Service
  3. Money Transfer Service

About OKX

Written by the company

OKX is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem. With monthly Proof of Reserve releases, OKX is trusted by over 50 million global users. OKX is the fastest and most reliable crypto trading app for professional traders everywhere.

With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX's vision is a world of financial access backed by blockchain and the power of decentralized finance

Written by the company

OKX is one of the world's largest and most secure crypto exchanges. Trusted by over 50 million global users, OKX is the fastest and most reliable crypto trading app for professional traders everywhere.
We offer crypto trading, an NFT Marketplace, Web3 Wallet, Staking, DeFi and much more.
✅ Buy, sell, and trade 350+ tokens with 100+ local fiat currencies
✅ Put your crypto to work by staking on 30+ chains and protocols
✅ Explore Web3 and take control of your crypto, NFTs, and digital assets with the OKX Web3 Wallet

When crypto comes calling, OKX is the sensible choice.

Proof of Reserves Available

At OKX, we hold a 1:1 reserve of all customer assets on our platform and give you full transparency of our reserves and your funds. Trust the exchange with a verifiable Proof of Reserves, powerful trading tools, and an impeccable track record of security. Learn more: https://www.okx.com/proof-of-reserves

Contact info

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2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 24 hours

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2.3

All reviews

(1,783)

436 reviews in the last 12 months

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Rated 3 out of 5 stars

OKX has been a good platform for…

OKX has been a good platform for handling my crypto activities. The interface is simple enough and the tools available are helpful in keeping track of my trades and transactions.

August 31, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 5 out of 5 stars

Navigating the crypto space can feel…

Navigating the crypto space can feel overwhelming, but this app keeps things visually clean. The interface doesn't lag during volatile market movements, which is absolutely crucial. I appreciate how they organize the Web3 wallet entirely separate from the main exchange.Staking options are broad enough to let you build a decently diverse portfolio. It's a solid technical tool that handles complex trades without randomly crashing.

August 25, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 3 out of 5 stars

Active spot and derivatives trading…

Active spot and derivatives trading pairs continue to see sharp order execution speed, even during periods of heavy market volatility. Their combined mobile interface for managing Web3 wallet balances, NFT collections, and yield options feels responsive and reliable. The platform provides a strong trading environment, built for deep liquidity, fast execution and full portfolio management. Excellent choice for casual and high-frequency crypto traders.

January 10, 2026
Unprompted review
OKX logo

Reply from OKX

Hi there, we're thrilled to hear you had a good experience! 🌟 We noticed the rating seems a bit low compared to your positive review. If there's any aspect of our service that didn't meet your expectations, please feel free to connect with us via our live chat at https://www.okx.com/help .

Rated 3 out of 5 stars

The order execution depth on the spot…

The order execution depth on the spot side is good. Easy to switch between Web3 options and basic asset management with little effort. Interface does not get cluttered even in heavy market movements.

January 8, 2026
Unprompted review
OKX logo

Reply from OKX

Hi. We appreciate your excellent rating and are glad to see our app features meeting your expectations. Our team is dedicated to offering effective and user-friendly solutions for our customers.

Rated 3 out of 5 stars

The mobile app has a clean interface…

The mobile app has a clean interface and makes it remarkably easy to make adjustments to your portfolio on the go. Order execution remains crisp even during high volatility market movements without system freeze issues. Switching between fiat payment gateways and Web3 wallet features is just a few taps away. This is the most reliable trading app I have used daily.

January 6, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 3 out of 5 stars

The interface handles heavy volatility…

The interface handles heavy volatility well and doesn't lag out during active trading sessions. Staking is easy to manage, and you can transfer assets off the exchange to external wallets without unnecessary holds.

January 2, 2026
Unprompted review
OKX logo

Reply from OKX

Hello! Thank you for your positive feedback 🌟 and for bringing this issue to our attention ❤️ We are always ready to help. If you haven't yet contacted support, please visit: http://www.okx.com/help.

Rated 1 out of 5 stars

They're just scammers.

They're just scammers.
They stole my money and banned my account.
They didn't give my money back either.
They're thieves.

August 1, 2026
Unprompted review
OKX logo

Reply from OKX

Hi there. We're sorry to hear your concerns and take them seriously. We are committed to providing high-quality services and upholding the highest standards. If you need further assistance, you may reach us through https://www.okx.com/help .

Rated 1 out of 5 stars

Extremely disappointed with OKX

Extremely disappointed with OKX. I spent real, non-refundable fees completing referral campaign requirements based on their existing rules. Later, they silently changed the Merchant Category Code (MCC) eligibility mid-way without any prior notice and refused to release the pending referral rewards ($15 USDG per referral).

When contacted, support simply quoted T&C clauses about changing rules anytime. Changing rules retroactively after users pay real money is completely unfair and breaches trust. Far worse than other crypto exchanges that respect user fees and stick to their campaign terms. Total waste of time and money!

August 27, 2026
Unprompted review
OKX logo

Reply from OKX

Hi there. We understand how disappointing it can be when expected rewards aren’t received. For more information on the OKX Card cashback program and eligibility, please refer to our FAQ: https://www.okx.com/help/okx-card-cashback-program-faq.

Rated 3 out of 5 stars

You get the liquidity depth here that…

You get the liquidity depth here that makes for smooth execution even in high volatility spikes. I mainly transfer funds between spot trading and staking with no odd balance locks. You can move assets between chains using the built-in wallet without any headaches. Charts load clean, order execution stays sharp, and the interface never feels bloated despite having so many features stacked on top of each other.

January 29, 2026
Unprompted review
OKX logo

Reply from OKX

Hi there, we're thrilled to hear you had a good experience! 🌟 We noticed the rating seems a bit low compared to your positive review. If there's any aspect of our service that didn't meet your expectations, please feel free to connect with us via our live chat at https://www.okx.com/help .

Rated 1 out of 5 stars

Terrible experience funding my OKX…

Terrible experience funding my OKX account with a SEPA wire transfer. After I have funded with SEPA wire transfer in EUR my funds got blocked for 7 days for withdrawal as a "security measure". That's the way these scammers provide liquidity to their platform: by freezing customer funds once they land in their Exchange making it impossible to withdraw for many days. A terrible experience, never ever again.

August 31, 2026
Unprompted review
Rated 3 out of 5 stars

Order routing remains reliable even in…

Order routing remains reliable even in high volatility market swings. With just a few taps, you can move funds between spot trading accounts and Web3 self-custody.

January 27, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 5 out of 5 stars

The liquidity depth here makes…

The liquidity depth here makes execution smooth even during high volatility spikes. I primarily shift funds between spot trading and staking without running into weird balance locks. Moving assets across different chains through their built-in wallet works without headaches. Charts load clean, order execution stays sharp, and the interface never feels bloated despite having so many features stacked together.

August 8, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 3 out of 5 stars

The depth of liquidity on the trading…

The depth of liquidity on the trading pairs is impressive. The integrated web3 setup for multi-chain asset management feels responsive and stable.

January 19, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 3 out of 5 stars

We continue to provide best-in-class…

We continue to provide best-in-class execution speed for orders on high-volume spot and futures pairs, even when the market suddenly becomes volatile. Cross-Chain Asset Management, NFT Interaction & Yield Staking Seamless Web3 Wallet Integration The interface combines the power of advanced order book trading with the ease of asset allocation.

January 17, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 3 out of 5 stars

This exchange’s trading engine can…

This exchange’s trading engine can handle high-volume spot and derivatives pairs without any lag even during market spikes. Being able to manage Web3 assets and yield options within their unified mobile interface feels responsive and reliable. It’s a good environment for active crypto traders.”

January 15, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 5 out of 5 stars

Whenever I’ve needed help clarifying…

Whenever I’ve needed help clarifying deposit networks, their live support was quick and knowledgeable. The self-service help center also makes resolving basic account queries smooth and stress-free.

July 28, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 3 out of 5 stars

Active spot and derivatives trading…

Active spot and derivatives trading pairs continue to see sharp order execution speed, even during periods of heavy market volatility. Their combined mobile interface for managing Web3 wallet balances, NFT collections, and yield options feels responsive and reliable. The platform provides a strong trading environment, built for deep liquidity, fast execution and full portfolio management. Excellent choice for casual and high-frequency crypto traders.

January 13, 2026
Unprompted review
OKX logo

Reply from OKX

Hi there, we're thrilled to hear you had a good experience! 🌟 We noticed the rating seems a bit low compared to your positive review. If there's any aspect of our service that didn't meet your expectations, please feel free to connect with us via our live chat at https://www.okx.com/help .

Rated 3 out of 5 stars

Depth on the spot side to execute order…

Depth on the spot side to execute order is solid. It’s very little work to go from Web3 options to just basic asset management. Even when the market is moving heavily, the interface remains uncluttered.

January 9, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

Rated 3 out of 5 stars

The mobile app interface is slick

The mobile app interface is slick, and it’s surprisingly easy to tweak your portfolio on the go. Order execution remains sharp even during high-volatility market movements without any system freeze problems. With only a few taps, you can switch between fiat payment gateways and Web3 wallet functionality. It is the most reliable trading app I’ve used daily, hands down.

January 7, 2026
Unprompted review
OKX logo

Reply from OKX

Hello there. Thank you for taking the time to rate our platform. We are delighted to see your satisfied rating. If you have any specific feedback or details you would like to share, we are always open to hearing from you.

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