National Debt Relief Reviews 

45,391
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for providing exceptional guidance and successfully lifting the heavy burden of accumulated debt. Reviewers note that the signup process is smooth, keeping them constantly updated and offering a much-needed sense of financial relief. Some reviewers were not happy with unexpected payment adjustments or unclear explanations regarding additional program fees. A few other people also felt that communication regarding specific account statuses and debt resolutions lacked necessary consistency. Consumers mentioned experiencing difficulties when trying to get transparent details about their payment schedules and transaction updates.

What people talk about most

Customer service

Users describe positive interactions with customer service, noting that representatives are thorough,... See more

Service

People report positive experiences with service, noting that the program has lifted a heavy burden and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are extremely... See more

Payment

Reviewers highlight ambiguous aspects of payment, noting that while some consumers appreciate automatic... See more

User experience

Customers felt high satisfaction regarding their user experience, highlighting that signing up is very easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I discussed with Tatiana the fact could not go back up to the previously agreed upon monthly payment schedule due to losing a major part of my income as of last due date. She gave me another number 2... See more

Rated 5 out of 5 stars

They have been so helpful and even found debt I was able to add to my program even though I thought I would not be able to include. They allowed me to adjust a payment date and still get back on sche... See more

Rated 5 out of 5 stars

National Debt Relief are an amazing team of people that really go all out to help you get some piece of mind, by helping you get out of debt ! They really care about you personally and keep you inform... See more

Rated 5 out of 5 stars

My experience has been breathtaking. I feel like I have control of my life again. I am not stressed out living pay check to pay check. This company has giving me so much relief to helping me get my li... See more


Company details

  1. Debt Relief Service
  2. also in
  3. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.7

All reviews

(45,391)

2,334 reviews in the last 12 months

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Rated 5 out of 5 stars

**⭐⭐⭐⭐⭐ Great Customer Service and a…

**⭐⭐⭐⭐⭐ Great Customer Service and a Company That Truly Works With You!**

I want to personally thank National Debt Relief for helping me get my finances back on track. So far, they have settled three of my accounts, and that means a lot to me. Dealing with debt can be stressful, especially when you're trying to stay on top of your financial responsibilities.

What I appreciate most is how they work with me and my situation. Every time I've spoken with their customer service representatives, they've been friendly, patient, professional, and efficient. They make me feel like I'm being treated as a person and not just another account number.

I'm still working toward becoming debt-free, but seeing three accounts settled gives me encouragement and peace of mind. I truly appreciate the support and the way they've treated me throughout this process. Thank you, National Debt Relief, for helping me move in the right direction!

October 15, 2026
Rated 2 out of 5 stars

Over 10 months since graduation and still no paid in full letters

The program worked well to supposedly pay off my debts, however I graduated the program in December of 2025, and I still have not received the paid in full letters NDR is supposed to provide me. I have called many times. It is now almost November 2026, and I have still not received them. So my creditors are still reporting delinquent balances due on my credit report. I have no proof to provide to the creditor that the debt was settled and paid. It is extremely frustrating it is taking this long to try and improve my credit score and credit history.

October 15, 2026
Unprompted review
Rated 4 out of 5 stars

Easy Start

It was easy getting started. The only problem I have is I thought when bills or calls came in from creditors, we were supposed to let NDR handle them. I have not spoken with creditors but from the tone of their letters and calls, it doesn't sound like they know they are being handled by NDR.

February 15, 2026
Rated 5 out of 5 stars

I was very apprehensive to join any…

I was very apprehensive to join any kind of program to consolidate my debt. After enrolling in national debt relief, I was more comfortable because everything was explained, and it put my mind at ease. The customer service was excellent. If I ever had a question or if I needed to Lessen my monthly payment due to a hardship at that time they were very understanding and working with me to get back on track. The Payment schedule was something that was easily manageable. I would recommend this to anyone.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

I feel I may have made a previous review earlier in the process but I've recently graduated from the program and I'd like to leave another.

I cannot recommend National Debt Relief enough! The process was made SO easy thanks to them. I even ran into a company taking me to court and they took care of ALL of it, for no extra charges mind you. Great communication, easy to contact, everything explained well and made so easy for you.
If you're worried if this is legit, it is legit. Your credit score will take a hit, but mine is already on the rebound. I was over $20,000 in debt when I started in 2025 I believe, and they saved me so much money by making deals with the creditors so I pay back less. I actually graduated early, it was supposed to be next year.

If you're in crippling debt like I was, I HIGHLY recommend this company. It was a great choice for me.

October 15, 2026
Unprompted review

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