G2A.COM Reviews 341,862

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 20,032 reviews, reviewers had a great experience with this company. Many customers appreciate the competitive pricing, often finding games and software at a fraction of the cost compared to other platforms, which is particularly beneficial for those on a budget. The purchasing process is frequently described as easy, straightforward, and quick, with keys often delivered instantly, allowing for immediate redemption and use. Reviewers also value the wide selection of titles, including forgotten classics and new discoveries, making it a reliable source for various gaming needs. However, some people were dissatisfied with product issues, such as region-locked keys despite assurances of compatibility, or receiving keys that were already used or invalid. These issues sometimes led to frustrating experiences with customer service, where users felt their concerns were not adequately addressed or that the platform did not sufficiently address issues with sellers.

What people talk about most

Product

Customers consistently note ambiguous experiences with product purchases, with many expressing satisfaction... See more

Price

Reviewers highlight positive aspects of price, consistently finding games at a fraction of the cost compared... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and speed of... See more

Website

People report ambiguous experiences with the website, with some customers expressing satisfaction with its... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the quick and smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Instant delivery of keys, and I've never had one fail to work in the 8 years I've been a customer. They generally respect my "unsubscribe" preferences, but I'd rather they didn't send me anything (inc... See more

Company replied

Rated 4 out of 5 stars

I was able to buy Minecraft via key. It was very fast, less than 15 minutes. However, I had to buy a new key after I previously purchased a minecraft account. The account flagged as a disputed charge... See more

Company replied

Rated 4 out of 5 stars

G2A is one of the go to stores to buy games online without breaking your bank account. They have a good selection of games, the customer service sometimes is not that easy but its getting there.

Company replied

Rated 4 out of 5 stars

Initially, I was very disappointed. I ran into an issue with my purchase and found G2A’s AI-powered support system to be frustrating and unhelpful, providing only generic responses. I was genuine... See more

Company replied


Company details

  1. Gaming service Provider

About G2A.COM

Written by the company

G2A.COM is the world’s largest marketplace for digital entertainment  attracting over 30 million users from 180 countries.It offers more than 75 thousand items, with helpful activation guides for each, from over 40 thousand sellers globally, at competitive prices and instant delivery.

G2A.COM supports various payment methods, including global options like cards, PayPal, and Google/Apple Pay, as well as local methods like Venmo, BLIK, iDEAL, Pix, Bizum, or Sofort, covering over 400 banking channels.

Security and privacy are top priorities, we ensure a safe and protected experience for both parties: buyers and sellers. Our support team aims to tailor solutions to each buyer's unique needs, whether it's technical issues, offer recommendations, or general inquiries. We prioritize user satisfaction and strive to provide an enjoyable and seamless digital journey.

All of us at G2A.COM prioritize the security and privacy of buyers. We take pride in providing a safe and protected experience throughout the online journey at G2A.COM.

Thank you for choosing G2A.COM—we open the Gate 2 Adventure, offering a diverse range of games and digital items to fuel your passion for exploration and excitement. .

To learn more about G2A.COM, visit our  Facebook, Twitter and LinkedIn profiles, or visit our corporate website G2A.COM.


Contact info

  • Keizersgracht 206, 1016DX, Amsterdam, Netherlands

  • g2a.com

4.0

Great

TrustScore 4 out of 5

342K reviews

5-star
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Asks customers to review

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Rated 1 out of 5 stars

Update: Shady Shady Shady

EDIT!!!

They just keep you in a cycle of AI chat bots, and this nonsense. You never are able to speak to a human. Avoid like the plague!!!

Update:

After being told to contact customer service here on my 1-star review, the link provided sent me to an AI chat!

The chat then just looped on itself until it said that it didn't abide by steam rules on reselling accounts.

What a shady company this is!!!

June 23, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

Rated 1 out of 5 stars

Seller of Fraudulent Game Keys

Bought a game key to use on the Giants Software website. Turns out it was a fraudulent key. Never buying a non-Steam Key again and never shopping on G2A again.

June 19, 2026
G2A.COM logo

Reply from G2A.COM

Hello,

Thank you for providing additional information. I have check all details in the system. It is important that you promptly report this issue to the seller from whom you made the purchase. By doing so, the seller will be able to take necessary actions such as providing you with a replacement or issuing a refund.

You can do that by logging into g2a account connected to the same e-mail address that was used during the purchase. Then please click this link https://dashboard.g2a.com/support/conversations/add -> select correct order and describe the issue.

Regards,
G2A Team

Rated 5 out of 5 stars

Always worth it

I’ve made a few purchases from G2A over the last few years. Everything has always been easy when purchasing and have never had any issues. I’ve purchased Xbox, PlayStation, and steam codes and never had any issues.

June 11, 2026
Rated 5 out of 5 stars

Quick and Cheap

Quick, efficient & painless. And cheaper than Sony for the same game. I’ll be back next time I need a new game

May 16, 2026
Rated 1 out of 5 stars

a Site only to contact Sellers of keys, not a good place to buy

Its a site for getting in contact with sellers and they show information about the region of the game that can be fake, a lot of trouble to get support and you will only get mainly Ai support. Dont get fool by the price of some games, there are better options in the market.

June 22, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for the review. Could you please share your order number and the email address used during the transaction? This information will help us locate your order and verify the issue you’ve mentioned.

Regards,
G2A Team

Rated 1 out of 5 stars

I bought code what was redeemed before

I bought code what was redeemed before. Seler didnt answer, except we have to check it. Support G2A it's a joke, bot all the time answer please contact with seller, but he doesn't response. I lost 32 pounds. Seller had 100% positive reviews, this seller its Gaming4you.

June 16, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hello,

We take all feedback seriously and want to help make things right.

Please reach out to our support team so they can investigate and assist you further:

https://dashboard.g2a.com/support/contact-support/add

Regards,
G2A Team

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