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LawnStarter Reviews 

7,185
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable service and the high quality of work performed, noting that their lawns look neat and well-maintained. Many highlight the professionalism and helpfulness of the staff, who are often described as dedicated and trustworthy. People also appreciate the easy user experience, including convenient online scheduling and clear communication from their lawn professionals. However, some customers noted significant pricing issues, reporting unexpected charges or drastically increased quotes. Others felt the work quality was inconsistent, citing missed sections, property damage, or unprofessional conduct from some providers, which led to frustration.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its convenience, reliability, and the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, courtesy,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the work done is fantastic and reliable, with... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the entire... See more

Price

Consumers find price to be ambiguous, with some reviewers reporting fair and reasonable pricing, even finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very convenient, they make sure you have someone scheduled and let you know if anything is changing. Quotes seem fair and paying is easy. When I called to talk to customer care when I moved to a new s... See more

Rated 5 out of 5 stars

I really enjoy LawnStarter , they were a lifesaver. I became unable to cut my own grass due to health issues and this app was easy to get setup and schedule lawn service. Communication has been great... See more

Company replied

Rated 5 out of 5 stars

Lawn Starter and our Lawn Pro, Brian, have performed excellent and reliable work on our lawn for years. We are always given notice about when they will be out, and a text to say he is on the way. The... See more

Company replied

Rated 5 out of 5 stars

Their site was easy to navigate. I put in what was needed and several options came up. Chose one and am very satisfied. Hope the good service and communication continues. I used the LawnStarter in... See more

Company replied


Company details

  1. #3 of 5 best companies in Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(7,185)

2,244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have been using lawnstarter for about a…

Have been using lawnstarter for about a year and had to pause my service for a bit due to drought... they were fantastic in response then when i was ready to start again they sent out a new pro they did not do a good job so they sent another they did a wonderful job first time i loved there service

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from Lawnstarter (aka Lawnlove) if you are looking for dependable, professional lawn care.

Stay away from Lawnstarter (aka Lawnlove) if you are looking for dependable, professional lawn care.

Equipment problems can happen, but repeated last-minute cancellations, unexplained schedule changes, and poor communication are not professional service.

On multiple occasions, the so-called “pros” waited until after sunset to report that they were not coming because of supposed “equipment issues.” By that point, we had already spent the entire day expecting the service to be completed. There was no timely warning, no real explanation, and no respect for our time.

We have also had scheduled service dates changed without anyone discussing it with us first. The appointments simply got moved as though a customer’s schedule does not matter.

A company marketing itself as a lawn service provider should not require customers to constantly wonder whether anyone will show up, or find out at the end of the day that the job was never going to happen.

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

Zero protection for independent…

Zero protection for independent providers. I accepted a heavily overgrown yard (3.5 feet tall) on a steep, rutted hill. I completed the massive manual labor required, and LawnStarter support formally reviewed my photos and approved the long-grass fee. Yet, when the client left a retaliatory 1-star review out of spite for the approved fee, frontline support refused to help. Their automated algorithm instantly tanks new providers for a fee the platform itself deemed valid. Do not risk your business or your hard labor on a platform that won't stand behind its own data.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Your pro ruined my lawn a guy hired by…

Your pro ruined my lawn a guy hired by lawnstarters from the company Alexander Lawn Care.. I was sleeping I jumped up asked what the hell he said he didn't know that the grade was different inside these hoa communities he turned my entire lawn into Texas (he had the blade to the floor)
Sit down mower
The company's did nothing
this is not over I know that .. lawnstarters & Alexander Lawn Care

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Steven is great and easy to work with!

Steven is great and easy to work with!

July 12, 2026
LawnStarter logo

Reply from LawnStarter

Katie, glad Steven made the process easy — that's exactly the experience we want every customer to have. Thanks for taking the time to leave a review!

Rated 4 out of 5 stars

Good job

Good job. So glad he came fairly early to avoid rain. This was a follow up from a missed visit which I had to call CS after I did not hear back from pro on that day. I know it is probably hard for the pro to respond.

July 9, 2026
LawnStarter logo

Reply from LawnStarter

Robyn, glad the timing worked out and he beat the rain! We also appreciate you bearing with us after the missed visit — that's not the experience we want for you, and we're glad we could make it right. Thanks for sticking with us and for the feedback!

Rated 5 out of 5 stars

Excellent job

Excellent job

July 9, 2026
LawnStarter logo

Reply from LawnStarter

Patrick, thank you for the fantastic review! We're so glad you had a great experience, and we really appreciate you taking the time to share your feedback. Thanks for choosing us for your lawn care needs!

Rated 5 out of 5 stars

The guys were very quick and through

The guys were very quick and through, on time and polite.

July 10, 2026
LawnStarter logo

Reply from LawnStarter

Robert, that's what we aim for every time — quick, thorough, and respectful of your time. Glad the guys delivered on all fronts. Hope to work with you again!

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