Frog.ee - Online Marketplace Reviews 

687
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the highly competitive prices, exceptionally smooth website navigation, and the wide selection of available goods. Buyers note that items match their online descriptions perfectly and arrive very quickly, making digital shopping reliable. Consumers frequently note the friendly staff and outstanding customer support experienced during both purchases and local store pickups. However, some people mentioned that delivery times were occasionally very slow, noting that certain orders experienced unexpected scheduling changes right after completing payment. A small group of consumers also felt that waiting for their packages took longer than initially promised by the store.

What people talk about most

Product

Customers had positive experiences with product, expressing deep satisfaction with the high quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Price

Clients share positive opinions on price, frequently highlighting that costs are very competitive and... See more

Order

Users describe positive interactions with order, highlighting that the platform is very easy to use with... See more

Quality

People report positive experiences with quality, highlighting high standards, original items, and items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been shopping at frog.ee for several years now, and they’ve consistently delivered a no-nonsense, reliable service. Their prices are always very competitive, the shopping experience is smooth... See more

Rated 5 out of 5 stars

I recently ordered the Joolz Aer+ from Frog, and I couldn’t be happier! The stroller is super light, easy to fold, and perfect for both city walks and travel. My little one loves how comfortable it is... See more

Rated 5 out of 5 stars

Rahul meie teenusega ja ostetud kauba kirjeldus korrektne. Tarne kiire ja sõbralik suhtumine kauba kätte saamisel Veerenni esindusest. I’m very satisfied with the service. The description of the purc... See more

Rated 5 out of 5 stars

The store is excellent. The product is delivered quickly. They even delivered it earlier than originally stated. They also brought the item into the apartment without any problems. I definitely plan t... See more


Company details

  1. Online Marketplace
  2. Appliance Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Home Goods Store

Written by the company

The frog.ee store was founded in May 2014 by three young entrepreneurs and has established itself as a reliable online store over the years. We offer a wide range of products, including phones, IT equipment, entertainment goods, household appliances, construction and repair items, health, sports, home, garden, and automotive products, children's goods, furniture, clothing, jewelry, pet supplies, cosmetics, and food products. Our store works with various warehouses across Europe, allowing us to offer competitive prices and a wide selection of products. However, this may lead to delivery delays, product damage, or partner warehouse errors, but we strive to resolve these issues as quickly as possible. We offer various delivery methods, including self-pickup from our offices in Tallinn and Riga, delivery through parcel machines, and courier delivery. We also provide delivery of large items with installation and old equipment disposal services. For customer convenience, we offer several payment methods, including bank transfers, card payments, Apple Pay/Google Pay, Crypto currency and cash on delivery. Various installment options are also available. If you have any questions or need assistance, you can always contact our customer support via phone, email, or chat on the website. We are always ready to help you with product selection and purchase.


Contact info

4.8

Excellent

TrustScore 5 out of 5

687 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(687)

169 reviews in the last 12 months

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