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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, most reviewers were unhappy with their experience overall. Many people found the product to be slow and clunky, with issues such as long loading times and unhelpful search results that often showed irrelevant topics or failed to display the desired information. Customers also reported problems with the app and website, including incompatibility with certain operating systems, difficulty with basic functionalities like typing in the search bar, and a lack of essential features such as password manager integration or options for customizing settings. The minority of people were satisfied with the product's privacy features, appreciating its ability to block trackers and provide an ad-free browsing experience. Some users also found the private email address generator beneficial and noted that the search engine could be faster than alternatives. However, some customers also mentioned that the artificial intelligence features were intrusive and negatively impacted their search experience.

What people talk about most

Website

Clients share ambiguous opinions on website functionality and search results. While some appreciate the... See more

User experience

Users describe ambiguous interactions with user experience. While some customers praise the simple design,... See more

Application

Customers had ambiguous experiences with the app. While some reviewers praised it as a great app for privacy... See more

Product

Consumers find product to be ambiguous, with some praising features like the Private Duck Email Address... See more

Artificial intelligence

Customers consistently note negative experiences with artificial intelligence. Many reviewers express... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Tried to use this, primarily for its security features, but just so much else is missing. First, I have minor sight problems so the ability to change text size and font is important. But there... See more

Rated 2 out of 5 stars

Am trying other search engines to get away from "ai-overviews". Was looking for a specific phone on a very popular website to compare items. It did not show that website, only the wiki entry and news... See more

Rated 3 out of 5 stars

I was happy to find a browser that blocked tracking, but the search results are extremely limited and disappointing. If I don't have a specific brand request, they just send the same five or six res... See more

Rated 3 out of 5 stars

I like the fire button to clear my history quickly and seamlessly. I would give it a 4.9 if their password manager solved the following Concerns from the majority of users. They still have... See more


Company details

  1. Search Engine Company

Written by the company

Privacy, simplified. One supercharged app, multiple types of privacy protection. Private search, browsing, email, and more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

617 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Doesn’t show what is searched for

Doesn’t show what is searched for, things are inaccurate, got rid of it. Similar with Google and Brave, waste of time even searching what you want to search for as nothing relevant shown

June 13, 2025
Unprompted review
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Rated 3 out of 5 stars

Still getting tracked.

I'll be honest, I'm not that computer savy. I use it for email and to search the web for content I'm interested in. My primary reason for switching from Microsoft Edge or Google was to avoid all the tracking algorithms. In the beginning, it appeared to do that, but the longer I used it, that feature doesn't appear to work. I've noticed that if I search a particular site, afterwards I get constant websites popping up with the same content, so they are tracking my searches, and it's rather obvious. Not happy overall!

May 13, 2026
Unprompted review
Rated 3 out of 5 stars

Your searches

Your searches are not accurate. I hate google and everything it stands for but its hard to leave for what duck duck go offers. You really need to show up a be able compete but sadly you are not. Do better.

May 6, 2026
Unprompted review
Rated 4 out of 5 stars

Great for privacy and for YT, but needs work

Great for privacy and for watching YouTube (mostly) without ads, but UI still needs work.

For example, I just accidentally deleted everything in my phone's Download folder because I hit the 'Delete all' button in my browser's list of downloaded files. No 'are you sure' prompt, no way to cancel once deletion was in progress, no way to undo.

This is also a kind of 'trap' for the user because this is where you expect the button to clear the list of downloaded files to be, and there's no real reason why I'd even want a button that deletes everything I ever downloaded.

May 6, 2026
Unprompted review
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Rated 1 out of 5 stars

They have really spoilt this search…

They have really spoilt this search engine by using ads
They used to claim they are all about privacy and safety now they are all about spammy ads in every search that you have to trawl through 6 or 7 ads to get to the website you searched for. Such a shame they turned their backs on their loyal users and spam everyone's search with pointless ads for profit

May 2, 2026
Unprompted review
Rated 2 out of 5 stars

Haven't given up on DuckDuckGo yet

Haven't given up on DuckDuckGo yet. I've been evaluating DDG, but don't want to sign on for a package until I know the lay of the land. But: Why am I being pestered to remove ad blockers from my program when I look at the news? How can I block this? I continuing with email. Will I now have email problems pestering me? What is Trustpilot and how intrusive is this?

May 2, 2026
Unprompted review
Rated 3 out of 5 stars

Your search info is lazy

Your search info is lazy ! You dont try very hard ! I always went to you 1st. So when you said sorry whatever the lame canned excuse is ! So I asked the same question to Google and everytime they gave me an answer. I cant stand Google or what they stand for but at least they work at getting an answer for ya ! Damn. TRY HARDER

January 25, 2026
Unprompted review
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Rated 3 out of 5 stars

I do appreciate the ad blocking and…

I do appreciate the ad blocking and tracker blocking features that DuckDuckGo provides however the AI assistant has been more trouble than actually useful and no amount of providing feedback to them changes anything. I have screenshots of multiple conversations with their AI where it makes up information, guesses, or otherwise assumes answers. As I asked them in my last feedback; what is the point in having an AI perform internet searches if the information provided can’t be trusted. It states in the AI assistant platform that AI can make mistakes and as I pointed out to them; It can also completely fabricate responses. I’m thinking of swapping search engines for something more reliable.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

The placement of the delete tabs button…

The placement of the delete tabs button is very poor. I have lost countless sessions on my mobile device. Looking to switch now to a new browser cannot continue to operate like this, where it just defaults to delete all tabs…

April 15, 2026
Unprompted review
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Rated 3 out of 5 stars

A recent development

I have used both the search engine and browser for many years with pleasure, but recently the browser flickers multiple times during the opening of a website. This seems intentional. It is ABSOLUTELY irritating!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

DuckDuckGo ruined my computer got malware

I installed DuckDuckGo and it ruined my computer it gave me a virus called Tenorshare this must be a joke I thought that DuckDuckGo protects your privacy but it doesn't protect your privacy it gives you a virus Tenorshare stay away from DuckDuckGo I even uninstalled the software DuckDuckGo because it's a virus scam don't use DuckDuckGo I got a virus and it ruined my computer stay away disappointed these developers should know that DuckDuckGo is a virus it is not a private browser I am very disappointed don't install DuckDuckGo it's a virus don't recommend

April 4, 2026
Unprompted review
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Rated 3 out of 5 stars

I was using your website for the AI…

I was using your website for the AI advise for starting up my business. Had been navigating in this website for three days, going well with all the advise, navigation and information. Then right in the middle of giving me some info, it pops up with ways to pay to get a structured business plan. It ask for different sources to pay like PayPal or Venmo before it would give me anymore info. I planned on subscribing to go further however, this concerns me. So I have completely deleted everything and gone elsewhere. Thought you might want to be aware of this. Thank you.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

I first started using Duck Duck Go…

I first started using Duck Duck Go search engine because frustration set in the more popular Google. Duck Duck Go to me seems pretty transparent and seems to have nothing to hide from it's users. I can find information on certain topics on this search engine that Google blocks. I wish nothing but continued success for this internet search engine...

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Duck Duck Go violated my privacy!

Protection. Privacy. Peace of mind is this platform's motto, slogan, and promise. I wanted to test it. Clicked on the free search function that says, "Search Privately," and posted a question regarding a sensitive and private matter regarding an issue with my email account with another provider. Clicked. What popped up was "just to ensure you are who you say you are ... and up popped my email account!! I understood this to be private! Duck Duck Go violated my privacy!

March 21, 2026
Unprompted review

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