CreditAssociates Reviews 

23,017
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, kind, and professional when guiding them through complex financial challenges. Many consumers note that representatives take the time to answer every question thoroughly, making them feel supported and understood. Reviewers emphasize that the overall service provides a smooth, reliable path toward managing debt and achieving financial relief. However, some people mentioned facing unexpected charges after trying to cancel their programs or experiencing delays with their debt plans. A few reviewers also noted concerns about ongoing billing issues and a lack of progress with their credit card payments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their remarkable patience, detailed... See more

Service

Customers had positive experiences with service, often highlighting how reassuring and helpful... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful staff explained the... See more

Payment

People report ambiguous experiences with payment, as many consumers feel immense relief by consolidating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life can change quickly, and unexpected debt brings a massive amount of stress and anxiety. Nick took incredible care of me throughout the entire process. He was an active listener who offered exactly... See more

Company replied

Rated 5 out of 5 stars

On October 8, 2026, I got in touch with Credit Associates because I was being swallowed by debt. I was fortunate to be hooked up with Genell. She explained everything as we went along. She took the... See more

Company replied

Rated 5 out of 5 stars

It's a little early to be requesting a grade on performance but you seem aware of the tasks at hand and set up the details to achieve a debt-free solution, The responsibility rests with me to accompli... See more

Company replied

Rated 5 out of 5 stars

They are hear for people like me that find themselves in true hardship situations. There is noway I could even possibly pay back just the interest. I am relieved not to be concerning myself with how... See more

Company replied


Company details

  1. Debt Relief Service
  2. also in
  3. Financial Consultant

About CreditAssociates

Written by the company

At CreditAssociates we have a passion for helping people break the cycle of endless debt, and with over 15 years of experience in the industry, we’re pretty good at it! We’ve resolved over 300,000 accounts totaling over $1 Billion in debt for our clients. Not only do we help them get out of debt for less than what they currently owe, our clients are typically debt-free in 24-36 months. Why spend years, even decades being crushed by crippling credit card debt, when you can be on your journey to financial freedom today?


Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(23,017)

2,687 reviews in the last 12 months

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Rated 5 out of 5 stars

Genell was patient

Genell was patient, kind, and thorough. She explained the process and me feel I was making the correct decision. The monthly payment is affordable.

October 12, 2026
Rated 5 out of 5 stars

Quick and easy

My experience was great with Marcus White. He was very informative, patient, polite and respectful. I appreciate how quickly my debt was now being resolved. A lot of stress has been lifted from Marcus. He was outstanding. Thank you.

October 15, 2026
Rated 5 out of 5 stars

Ryan was great to work with

Ryan was great to work with. He took as much time as I needed explaining everything to me until I was ready to get started. It was a very easy process, I actually stopped paying my credit cards that day & they took over. I now have 1 low monthly payment instead of 7 high monthly payments. I want to thank Credit Associates for their help & their kindness.
I would definitely recommend this Company 100%.

October 5, 2026
Rated 5 out of 5 stars

10 Stars

I give Tatiana, 10 stars she sold me. She did a great job explaining everything and made sure I understood. Never once made me feel bad for getting myself under water with debt. I can’t rate Credit Ossociates as a whole, there is still work to do. Thanks Richard Michel

October 14, 2026
Rated 5 out of 5 stars

It was an easy to understand and they…

It was an easy to understand and they work fast to handle your situation.

October 13, 2026
CreditAssociates logo

Reply from CreditAssociates

Thank you so much for your kind words, Pa. We're so happy that you found our services helpful. Sincerely, Your Client Success Team

Rated 5 out of 5 stars

My experience is about to start just…

My experience is about to start just registered in the program I’ll told you when is finished, but I’m very Happy thank you.

October 10, 2026
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Reply from CreditAssociates

Thank you for the amazing feedback, Norma! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team

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