Big Bus Tours Philadelphia Reviews 411

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Wonderful way to see the city for a first visit! Tour guides were informative and very helpful. Drivers were excellent at maneuvering through the construction and traffic. One issue: We downloaded... See more

Rated 3 out of 5 stars

Guide's narration not as informative as expected. He spent a lot of time explaining that we were in congested traffic when he could've been talking about the city or the sights coming up. We were ab... See more

Rated 5 out of 5 stars

As a longtime Philly resident, I took the tour with some friends and we had a blast. The guide was very knowledgeable and I learned quite a few things I didn't know about Philly. Hits every major attr... See more

Rated 5 out of 5 stars

Saw so much on our 2 day tour. Mariam, our awesome driver, and Zane our super knowledgeable tour guide, were great! I’d recommend this company for sure! We hopped on and off at several stops and en... See more

Company details

Information provided by various external sources

Welcome to the Big Bus Tour of Philadelphia. Our open-top sightseeing tour will introduce you to all the city's must-see sights, with stops conveniently located at iconic landmarks and attractions. Your flexible ticket allows you to hop on and hop off the bus as much as you like, so you can enjoy the freedom to stay for a few snaps, or immerse yourself in Philly for hours.


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4.2

Great

TrustScore 4 out of 5

411 reviews

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Rated 5 out of 5 stars

This was one of the better Big Bus …

This was one of the better Big Bus tours we have been on. We had the pleasure of 2 different guides on board and they were both excellent. Their knowledge of Philly was top class. I would highly recommend anyone coming to Philly for the first time take up the opportunity to ride the Big Bus.

October 22, 2017
Unprompted review
Rated 5 out of 5 stars

Rainy Day

Unfortunately, the only day we had available for the tour there was torrential rain for hours on end. However, the tour itself and the quality of the guide was very good and we would recommend the tour to anyone visiting Philadelphia. A quick and easy way to learn about the city and its history.

October 19, 2017
Unprompted review
Rated 5 out of 5 stars

Very good

Very good. Efficient turnover of buses and the tour guides were great. Our favorite stop was Reading terminal Market for lunch!

October 19, 2017
Unprompted review
Rated 4 out of 5 stars

Nice tour

Nice tour, gave us the ability to get into the places we wanted to see and see a bit of the city as well, all in comfort.

October 16, 2017
Unprompted review
Rated 2 out of 5 stars

3rd time's the charm?

The tour guide on the first bus kept talking about where he gets his groceries where he eats, etc. We got off of that bus because he was so annoying. The next bus was really old and had lots of exhaust fumes entering the downstairs portion. My elderly grandmother who was sitting down there started having trouble breathing so we got off of that bus. The third bus was ok.

October 13, 2017
Unprompted review
Rated 3 out of 5 stars

I went on the bus a few weekends ago

I went on the bus a few weekends ago. I did two full tours of Philadelphia. The first tour our guide was Mike.

The experience was really not good. Mike talks fast. I don't think he knows his facts. Guests asked him to slow down when he spoke but it was difficult to understand what he said and when inderstood what he said it was useless info.

When i arrived at my last stop I transferred to the next tour bus and this time I had a lady tour guide. She was amazing. It was like night and day. She did such a great job at explaining the history of the city. Really enjoyed it.

October 1, 2017
Unprompted review
Rated 3 out of 5 stars

Be prepared to wait forever!

The bus ride and tour guides were excellent, but the timing was very bad. We waiting almost an hour at one stop, and because of that were unable to do another stop where we had hoped to walk around. Also, your app does not include Philadelphia, so you should not tell customers to download the app, as it doesn't work.

October 1, 2017
Unprompted review
Rated 5 out of 5 stars

3 days of using the big bus and every …

3 days of using the big bus and every one of them fantastic. Guides and drivers were knowledgable, friendly and helpful. Buses were clean. Wonderful experience. Will do it again if I'm ever in Philly again - or anywhere there is a Big Bus tour.

September 26, 2017
Unprompted review
Rated 5 out of 5 stars

Awesomeness

Awesomeness ! Was not boring at all. Was well organized and our tour guide was funny and knowledgeable. Would recommend !

September 26, 2017
Unprompted review
Rated 5 out of 5 stars

Great way to see Philly!

Very informative and easy to get around. We liked the the convenience of being able to get off and explore things and then get back on. Everyone was pleasant too.

September 23, 2017
Unprompted review
Rated 3 out of 5 stars

Great with one issue

Bus was comfortable and on time. The live guides were very informative. The only issue we had was part of the normal route the bus travelled was closed so we only got a shortened tour but still at the same price which we had prepaid. We did not know this in advance which sort of sucked. Perhaps it was advertised on their website but I did not notice this. Saying that, it was a good way to get around the city in a safe and comfortable environment. We have used Big Bus in other cities and would not hesitate again but make sure you pay attention to potential service adjustments.

September 15, 2017
Unprompted review
Rated 2 out of 5 stars

Our tour was on a rainy day with only a …

Our tour was on a rainy day with only a few buses working. Buses were supposed to arrive every 25 minutes at each site. That was a joke...we stopped for lunch along the route and did not see a bus at all and we were there for over an hour. Because of this we used the bus once then had to uber and walk in order to see everything we wanted to see. I have emailed the company with no response. It is easier to create your own tour!

September 12, 2017
Unprompted review

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