Wonderful way to see the city for a first visit! Tour guides were informative and very helpful. Drivers were excellent at maneuvering through the construction and traffic. One issue: We downloaded... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Guide's narration not as informative as expected. He spent a lot of time explaining that we were in congested traffic when he could've been talking about the city or the sights coming up. We were ab... See more
As a longtime Philly resident, I took the tour with some friends and we had a blast. The guide was very knowledgeable and I learned quite a few things I didn't know about Philly. Hits every major attr... See more
Saw so much on our 2 day tour. Mariam, our awesome driver, and Zane our super knowledgeable tour guide, were great! I’d recommend this company for sure! We hopped on and off at several stops and en... See more
Company details
Information provided by various external sources
Welcome to the Big Bus Tour of Philadelphia. Our open-top sightseeing tour will introduce you to all the city's must-see sights, with stops conveniently located at iconic landmarks and attractions. Your flexible ticket allows you to hop on and hop off the bus as much as you like, so you can enjoy the freedom to stay for a few snaps, or immerse yourself in Philly for hours.
Contact info
Philadelphia, United States
- 215 389 8687
- infophiladelphia@bigbustours.com
- bigbustours.com/philadelphia
The day we visited Philedelphia
The day we visited Philedelphia the busses were really crowded. We had to wait quite a long time at each stop. In fact, we finally chose not to hop-on or off due to losing our seats.
If you had to sit under the plexiglass dome part of the bus it was terribly hot and uncomfortable. If you sat in the open area of the bus you could not hear the person telling what you were passing. We told him we could not hear and he said that was the best it could be due to static.
3 out of 5 guides were amazing !!
3 out of 5 guides were amazing !!! We learned a lot. Its hectic to "hop off" because shen you're ready to "hop on" the buses just pass you by. We had to keep calling customer service & waiting 30mins - 1hr. I suggest, once you're on stay on!
Driver and guide were very professional…
Driver and guide were very professional knowledgeable and polite. Please recognize.
Enjoyable!
The bus tour was enjoyable. It gave a perfect view of all sights Philly had to offer. Both of the tour guides were great, funny, and knowledgeable. Definitely recommend.
We had a great time on the Big Bus in Philly.
We had a great time on the Big Bus in Philly. The guide was very informative and was a Philly local so shared some personal experiences.
Highly Recommend!
Unfortunately for us we caught the last bus of the day so we were unable to hop on/hop off; however, we had a wonderful tour and our tour guide was very knowledgeable and entertaining. The staff were very helpful and asked us before accepting our tickets if we would like to use them on another date as we would be on the last bus. Very commendable!
Disappointing
Guide's narration not as informative as expected. He spent a lot of time explaining that we were in congested traffic when he could've been talking about the city or the sights coming up. We were able to get on at the closest stop to our hotel, as advertised, but forced off to wait for another bus at the "end/beginning". We ended up walking back to the hotel, skipping the part we'd missed. Didn't use the bus the second day.
Great experience.
Philly experience
what are the rules
One of the worst experiences I can remember. We were not able to get on the bus (#355) as the guide was letting other people safe seats for those who left the bus. Have to wait 25 minutes for next bus.
Philadelphia story... big bus rocks!
Outstanding narration ... convenient hopping way to take in a fascinating city rich with history, culture and art. We LOVED the experience!!!
It was truly awesome!
Great value for getting around the…
Great value for getting around the city. All employees were very friendly and helpful.
Really enjoyed our 2 days with Big Bus…
Really enjoyed our 2 days with Big Bus Tours.
Lots of information and fun
Lots of information and fun. A lot better than New York a few days later. Philadelphia was the bomb. Thank you so much.
Excellent tour guides
Excellent tour guides, very knowledgeable, friendly and funny!
I would do it again
Waited over half hour and some guides were not that good
Great way to see the city!
This was a great way to see the city. Our tour guide was great and I'd definitely do it again. In fact, I'm planning to when I'm able to go back with the family.
Outstanding tour
The shuttle service to and from our hotel was great. The guides were wonderful! I would definitely recommend this tour.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







