A-1 Auto Transport, Inc. Reviews 

63
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

We were trying to get a tractor hauled approximately 182 miles to our house. This was a total disaster. They do not state they are brokers on their website - and yes, the calls and emails are insane... See more

Rated 5 out of 5 stars

Shipped my car in an enclosed carrier, and ended up using their sister company “Enclosed Classics” whom I’d never heard of before. If it wasn’t for a1autotransport.com, I wouldn’t never found this com... See more

Company replied

Rated 5 out of 5 stars

This company is very good. They completed my service as requested. They also let you pay fully online with credit card, when looking for auto transport a lot of places wanted some amount in cash which... See more

Rated 5 out of 5 stars

I bought a car a couple weeks ago from a friend who lives in Texas and he didn’t have time to drive it to me. I had to find someone who could either drive it across three states for me or I needed to... See more

Company replied

Company details

  1. Shipping Company
  2. also in
  3. Car Accessories Store

Information provided by various external sources

America's Most Trusted Auto Transporter Since 1989. Fast & Free Rate Quote, No Personal Info Needed. Friendly 24/7 Customer Service 1-800-452-2880.


Contact info

3.1

Average

TrustScore 3 out of 5

63 reviews

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3.1

All reviews

(63)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

We were trying to get a tractor hauled…

We were trying to get a tractor hauled approximately 182 miles to our house. This was a total disaster. They do not state they are brokers on their website - and yes, the calls and emails are insane. One broker hung up on me after quoting me a price, then the price changed and I was not mad at him - he's doing his job and explained that. Stated I was mad at the company; requested my deposit back and that was the click. Price more than doubled, dates kept moving, and calls and emails keep coming in endlessly. Getting calls and emails for a car, and they have the wrong name (lol) and location. A1 is a hot mess. Maybe they need AI (which at this point, is less challenging then how they are doing things). Had one person who was really good about explaining how this worked ( I appreciated that - wish the website would have explained this), but they don't. At this point we are four days in and no tractor, so my husband is going to rent a trailer and truck and pick it up himself, it will be cheaper and less painful. Tragic - just be upfront and tell folks you are a broker and you no control over the actual freight companies. Man what cluster - so not worth the headache.

August 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Caution do not click on the website and…

Caution do not click on the website and put in your information. They will have dozens of people calling you and texting you and emailing you and leaving voice messages
all at the same time. This is the most disturbing scam I’ve ever dealt with. The sad part is you have no idea that they’re going to just disperse your information like that.

May 21, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an excellent experience with A-1…

I had an excellent experience with A-1 Auto Transport, Inc. from start to finish. Their team was responsive and professional, providing clear communication during each step of the process. They scheduled my car pickup promptly, kept me updated on timing, and delivered my vehicle on time and in perfect condition. Their pricing was competitive, and they made the entire transport smooth and stress-free. I highly recommend A-1 Auto Transport for anyone needing reliable auto transport services — great service and care throughout!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

The driver kept me updated on where he…

The driver kept me updated on where he was and when he would arrive at the house to pick up the car. Loaded it carefully and safely! Advised me when it would be delivered about 3 hours prior which was perfect! Car arrived in perfect condition and I’m very appreciative of the care to my dad’s 66 VW bug that I inherited! Thank you so much!

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

This was a great experience they picked…

This was a great experience they picked up my dads car the day after I called - from Florida and they brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

This company is very good

This company is very good. They completed my service as requested. They also let you pay fully online with credit card, when looking for auto transport a lot of places wanted some amount in cash which did not fit my need. Their customer service is very good. They contract their services and when I requested, they were able to get me a new driver right away,

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

A1 Auto Transport is hands down the…

A1 Auto Transport is hands down the best car shipping company in the area. They provide exceptional service at competitive prices, and their attention to detail is second to none. I would highly recommend this company to anyone looking for a stress-free car shipping experience.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

the one star is probably to much

the one star is probably to much. I emailed for a quote, I thought that they were based in my state, there not. I found a local transport hauler. They won't quit calling, most of the time I can't understand them because of the accent. this place sounds like a scam!

September 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Auto transprt

Please do not sign a contract with A-1 auto transport. Ginger promised me a driver in 2-3 business days. After that told me I'd have a driver that day or the next. Never happened but took $295 off my credit card !

May 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! DO NOT BOOK.

They have a website and person answering phone and texting from the number that is on the website BUT only till they get your etransfer and then they ghost you . They will email you contracts and everything. I am a trucker myself and still got scammed and lost my etransfer.
The company that accepted the eransfer is a BC based company.
I am filling an official complaint for cyber crime and fraud so they don’t do this to someone else.
Please be aware.

April 24, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY and do not…

DO NOT TRUST THIS COMPANY and do not just trust your valuable car to just anyone - Do your research. The first question you should ask is : "Are you a broker ?" This means that they hire out third parties to transport your vehicle. When I called and asked, " Are you a broker ?", they promptly hung up the phone on me. I called back on the same number and they did not pick up. While I was on hold for five whole minutes ( and being ignored) on my private phone, I simultaneously called them on my business phone ; the call was answered promptly,(meanwhile my other phone was STILL on hold!) and, this time, when I posed the question: "Are you a broker?" ,there was a woman in the background screaming to the woman on the phone, "WHO are you talking to?, WHO are you talking to ?!!! " ( The background noises sounded like these two women were in a house, not a
physical business.) This time the woman on the phone emphatically replied: "EVERYBODY is a broker, EVERYBODY is a broker !" Fortunately, I had been warned by a gentleman with another company to " beware of brokers and bait and switch tactics, where companies quote you one rate up front and then demand more to give you your car back. This first company that I spoke to does all of their business in- house ,and is not a broker. He also explained to beware of companies wanting full pay up front, and don't trust it, if the price seems too good to be true. I'd rather pay more , than buy a nightmare experience for a cheap price with a bait and switch tactic ( as my car is being held hostage) as the frosting on the cake. After the representative ( from another company) warned me what to look out for, I checked reviews from a couple of companies, and read experiences confirming that what he said was true. Look up reviews and also look up companies on the Better Business Bureau. Also, ( and it's quite entertaining), when the company answers the phone immediately ask: " Do you do all of your business in-house, or are you a broker ?" DO NOT USE A1 AUTO TRANSPORT.... SCAM...SCAM...SCAM !!!

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

scammers

Do not trust them at all, they are a disaster and complete scammers

February 1, 2025
Unprompted review

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