Alibaba.com Reviews 28,846

Alibaba has been an outstanding partner for our new company. Their platform consistently delivers top-selling products, clear and timely communication, and reliable, high-quality service. We have experienced a steady influx of dependable product quality that exceeded our expectations. We are grateful for their support.

Scary that they let scam companies advertise on their site, and let these companies lie and commit fraud against customers. I actually thought it would be safer to shop on Alibaba

It works great! I'm very happy with it.

Returns for refunds is impossible if item is faulty or misleading just your stuck with the item. I returned mine and was apparently lost and the seller even messaged me to say that i wasnt going to get a refund before item was returned. Also they used threatening language suggesting seller don't like people that return items and my item will be destroyed if returned.

Overall, great product, great seller, and a reliable delivery experience. I’m satisfied with the whole order.

Slow delivery, product doesn't match website description, difficult to return. Incorrect sizes. I won't order again.

Its not a good experiences dealing with this company.I was being scammed.They asvertised an 18kgeniun gold bracelet from chinawhich I bought & pay. When it arrived & delivered it was a fake one only an iron as a jewller valued them for me.After so many attempts of asking a refund up to now I havent received my refund so be Careful to be scammed.!!!!

The lapidary wheels that I purchased from Alibaba were exactly as I expected! Great quality at a fair price. They were delivered before the expected date that was given and communication was quick and friendly!

This company has very friendly and knowlegable sales staff. Dana my service provider was outstanding, before during and afterwards with follow up care. I will continue building a long lasting business relationship with my customer representative at this company.

Absolutely, I would NOT recommend this site. I ordered from four different vendors last month and had four different problems. One said they shipped express but they didn’t ship it at all. One shipped immediately and it never arrived. And the last two kept saying they were going to ship and didn’t. Getting a refund is horrible. Alibaba keeps asking for evidence. Horrible experience all the way around!

Easy to communicate with. High quality product- Wll order again.

Perfect first order! 100% recommended
This was my very first order with this supplier, and the experience was flawless. The shipment arrived right on time, and the product itself is amazing and of outstanding quality.

Everything was excellently packed to ensure it arrived safely. Throughout the whole process, communication was fast, clear, and highly efficient. A 100% reliable and professional supplier. I will definitely order from them again!

Alibaba is so very well organized. All interactions are efficiently made and it is the next best thing, and in some ways better than, doing the transaction in person.

Very Good Customer service, Shipping was easy, Product was fabricated to exact specifications.

The tent I received is completely different from what I ordered—it is a much cheaper, lower-quality model. This is a total scam.
​Furthermore, I highly discourage anyone from shopping on Alibaba.com. Their customer support in this matter is absolutely non-existent. All their talk about "Buyer Protection" is a complete joke and a fairy tale. They do nothing to help cheated customers. Save your money and your nerves—avoid this seller and this platform at all costs!

very good , good

⭐⭐⭐⭐⭐

Working with Arno and the Charlo Garments team has been a very good experience from start to finish.

The communication was professional, fast and very supportive throughout the whole sample process. They were patient with all adjustments and paid close attention to the details of the SØNT STUDIO designs.

The quality of the hoodies, t-shirts, embroidery, printing, packaging and branding details turned out very well, and the team always tried their best to improve and perfect the samples.

I also appreciated the constant updates, transparency and smooth communication during production.

Overall, I’m very satisfied with the experience and excited to continue working together for the bulk production and future projects.

Highly recommended supplier for premium streetwear production.