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Recent reviews
Vengaikurichi
Booking Reference: IC238885299871 Route: Trichy to Bangalore To the IntrCity Support Team, I am writing to formally express my extreme dissatisfaction regarding my recent journey from Trichy to Bangalore. Despite being a repeat customer, the quality of service has consistently declined, and this recent trip was unacceptable for the following reasons: 1. Poor Vehicle Maintenance & Mechanical Issues The bus was in a deplorable state of repair. Throughout the entire night, the cabin was subjected to: • Excessive Vibration: Constant, heavy mechanical tremors made it impossible to rest. • Persistent Noise: The sound of loose tools or unrestrained engine components created a loud, disruptive environment. This was not just a comfort issue; such mechanical noise raises serious concerns regarding the roadworthiness and safety of the vehicle. 2. Failed Climate Control & Health Concerns The air conditioning unit was non-functional or severely underpowered. • Inaction by Staff: I alerted the "Bus Captain" to the rising temperatures, but no corrective action was taken. • Physical Distress: The cabin became suffocatingly hot, leading to excessive sweating and physical discomfort for the duration of the journey. 3. Dropped Location Violation The bus failed to stop at the designated drop-off point explicitly selected during the booking process. This lack of adherence to the itinerary caused significant inconvenience and additional travel expenses to reach my actual destination. 4. Lack of Accountability I have provided feedback on previous occasions, yet I have seen no evidence of service recovery or operational improvements. It appears that customer feedback is being logged but not acted upon. Expected Resolution Given the lack of sleep, the physical discomfort of the cabin environment, and the failure to fulfill the booking contract regarding the drop-off point, I am requesting: 1. A full or partial refund for this journey. 2. An explanation of what steps are being taken to inspect the mechanical integrity of this specific vehicle. 3. Assurance that my feedback will be escalated to a supervisor rather than receiving a generic automated response. I look forward to your prompt response and a tangible solution to this matter.
Indigo Cube
I’ve used SEO PowerSuite as part of my professional toolkit, so this feedback is based on real-world use rather than a one-off purchase. My issue relates to the subscription and renewal process rather than the software itself. The product auto-renews via a third-party provider (2Checkout), and while a reminder email was sent, there was no clear or direct way to cancel within that communication. Managing the subscription requires access to an external system, and this was not a straightforward or well-signposted process. When the renewal was processed, I contacted support immediately to request a refund. Despite the circumstances, the response was a strict reference to their “no refunds” policy, with no flexibility or consideration given. The only alternative offered was to pause the licence, which doesn’t resolve the issue. As someone who works in web and digital services, I would expect a clearer, more user-friendly approach to subscription management — particularly around renewals and cancellations. A simple, accessible cancellation process and a more reasonable stance on immediate post-renewal requests would significantly improve the customer experience. The software itself has its place, but the billing and subscription model feels outdated and unnecessarily rigid.
Faheem Yar Khuhawar
I had a generally smooth experience renting from SelfDrive.ae, especially during the booking and car collection process. A special thanks to Sayed, who was very cooperative, professional, and genuinely helpful throughout the rental. He guided me properly, suggested a suitable car according to my needs, and helped me stay within budget instead of trying to upsell expensive options. His attitude and customer service were excellent. However, the experience became frustrating after returning the car. Even after completing the required 30-day waiting period for the security deposit refund, there has been no proper response regarding the refund status. Reaching support has been difficult, and the app itself does not provide a proper complaint management system where customers can track or submit issues easily. I believe SelfDrive.ae should clearly mention an official complaint email address and customer support phone number inside the app for situations like deposit delays. Good rental experience overall, but the after-service support seriously needs improvement.
LSG
SL Energy were absolutely fantastic and I cannot recommend them highly enough. My elderly and vulnerable dad had his gas turned off by SGN due to a suspected gas leak, which left him without gas for five days. After another gas safety engineer failed to attend the property, I contacted SL Energy and they stepped in when we really needed help. Scott, who took my many calls, was friendly, calm, professional and incredibly helpful throughout. He managed to rearrange his team so that an engineer could attend my dad’s property the same day. The engineer checked everything and confirmed there was nothing wrong at the property, which was a huge relief. I am extremely grateful to SL Energy for acting so quickly and for treating the situation with such care and urgency. The whole process was fantastic from start to finish, and I would highly recommend this company to anyone.
Ten Acious
(BETHNAL GREEN)( POLICE STATION) Reception staff are OK.the police officer dealing with my case Who goes by the Name of (MARC GRAY), not ok.be warned. this guy Has personal issues and takes no prisoners. His mission is simple. Disrupt and destroy.he will stop at nothing and will do whatever it takes to insure you are convicted. Lie.cheat,discredit.literally what ever it takes.this guy is extremely unprofessional, and borderline Racist honestly if he ever deals with your case good luck.how these types of people are allowed to work as police officers is beyond me.
John Turner
Dupe business - Chinese products faked as Italian, poor customer service (took a month to arrive) refused to cancel my order when I questioned their business. XL does not even fit properly, I am a L/XL in all European clothes, this is a chinese product 'Made in China' with no branding on it at all. This is simply a paid influencer ad campaign to hype a poor quality product and they've no interest in you. Reported to Facebook as a scam.
Sheila Carmelle Elumbaring
I initially bought the Glowco Calmcarry for my child with ASD. I was hoping it would help himwith his meltdowns. I ended up using it daily as it helps me calm my nervous system when parenting gets stressful. I also helps me sleep better. My 6yo on the other hand doesn't like holding it so I hold it with him when he needs to calm down. Its quite effective for the two of us.
Peter Dixon
I used a BUPA recommended Hip specialist who examined me and said that it wasn’t my hip causing my pain. After seeing a pain specialist and being told to go back to the hip specialist, I decided to go and see my knee surgeon who told me it was definitely my hip causing the pain. I subsequently saw another hip specialist who replaced my left hip and I am now out of pain.
John Aitken
I was exhausted trying to get the First Direct app to log me in on a new phone. I called First Direct knowing there is always a human answering in a few rings, 24 hours a day, who immediately understood my problem. She was calm and professional helping me to complete the process quickly. I was impressed by her confident reassuring approach.
Shahrzad Alizadeh
After a long research, I decided to order their Hot Cold RO Water Dispenser, A2G. So far very good experience. With the order, I bought also 2 replacement filters which didn't arrive with the water Dispenser. I had to contact their customer service and Beria sorted this out for me very quickly.
F Cent
As has another review already said, the store is very low on stock, add to this no mount board, no clairefontiane A1 coloured paper. I live nearby so can just pop by so haven't wasted any travel time. The store has already scaled back in size and I imagine they're relying on on-line sales
Hibly Woods
Wreathe Tunic I fell in love with red hot poker pattern when I saw it on line and I was not disappointed when it arrived. Beautiful fine knit fabric which drapes well and the dusk colourway is just as gorgeous as in the picture. I wore the tunic the day it arrived and had some complements.
John Gibbs
