Find a company you can trust

Discover, read, and write reviews

What are you looking for?

Looking to grow your business?

Strengthen your reputation with reviews on Trustpilot.

Get started

Help millions make the right choice

Help millions make the right choice

Share your experience on Trustpilot, where reviews make a difference.

authenticationBanner/auth_banner_1-1.jpg
authenticationBanner/auth_banner_1-1.jpg
authenticationBanner/auth_banner_2-1.jpg
authenticationBanner/auth_banner_2-1.jpg
authenticationBanner/auth_banner_3-1.jpg
authenticationBanner/auth_banner_3-1.jpg

We’re Trustpilot

We’re Trustpilot

We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.

Our new Trust Report has landed!

Find out which actions we’ve taken to protect you and promote trust on our platform.

Take a look
Trust Report image

Recent reviews

TR Technology Solutions

TR Technology Solutions

Rated 1 out of 5 stars

After nearly five years as a customer of 20i, I never thought I would have to write this. But our experience has reached a point where I simply cannot recommend 20i to anyone. We manage multiple websites and understand that malware and security incidents can happen. We have repeatedly cooperated, cleaned affected websites, removed suspicious files, updated systems and taken corrective measures. But what happens afterwards is extremely frustrating: - Websites get suspended repeatedly. - Access gets blocked, disrupting our ability to troubleshoot and operate. - There is often no clear explanation of how the compromise occurred in the first place. - Even after cleaning malware, the same cycle can happen again. - Support responses can be painfully slow when websites and businesses are already suffering. - Most seriously, we have experienced situations where website data was no longer available, only to then be told that restoring an earlier version would require purchasing additional Timeline Backup services. Imagine running a business and suddenly discovering that your website is unavailable—or that critical data is gone—and instead of receiving a clear explanation, root-cause analysis and immediate resolution, you find yourself going through another cycle of tickets, suspensions and waiting. The financial loss is one thing. The stress, disruption and mental agony of repeatedly dealing with the same situation is another. After being a customer for around five years, I expected better. I expected stronger infrastructure. I expected transparent communication. I expected a proper explanation of why websites hosted on the platform keep getting compromised. And above all, I expected a long-standing customer to receive meaningful support when something this serious happens. We pay for hosting because we expect our websites and data to be hosted reliably. A customer should not have to live with the constant fear that tomorrow another website may be suspended or important data may become unavailable. Five years of loyalty should not end like this. Based on our experience, I cannot recommend 20i for hosting business-critical websites. I hope 20i's senior management takes cases like ours seriously, investigates what has actually been happening, and provides customers with accountability rather than leaving them trapped in an endless cycle of malware alerts, suspensions and restoration issues.