Emersoft Reviews 

58
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We’ve had such a great experience working with Emersoft! Their software has solved so many issues we’d been struggling with for a long time and has been a huge help for our bookstore. The team has bee... See more

Company replied

Rated 5 out of 5 stars

Emersoft is a wonderful team of professionals. The right partner makes all the difference when you are running a small business. They have been by our side every step of the way. Give them a go, you w... See more

Company replied

Rated 5 out of 5 stars

Emersoft has been wonderful to work with! The team has been incredibly helpful and responsive as I’ve been getting my bookstore and café up and running. They’ve made the process of getting my inventor... See more

Company replied

Rated 4 out of 5 stars

I had an excellent experience working with Emersoft. Their support team, especially Pawel and Greg, went above and beyond in helping me with the Ingram Shopify App and with setting up my Shopify s... See more

Company replied

Company details

  1. Software Company
  2. also in
  3. e-Commerce Agency
  4. e-Commerce Solution Provider
  5. Software Vendor

About Emersoft

Written by the company

Emersoft is a US-based technology house headquartered in Florida, serving businesses across all 50 states. We build custom software, web applications, and Shopify apps, and we integrate HubSpot with AI-driven automation to help companies streamline and scale.

As a certified Shopify Partner and HubSpot Solutions Partner, we’ve delivered trusted solutions for brands like Ingram, Lightspeed VT, and Canon. We’re also the team behind the Ingram Shopify app, a widely used integration among booksellers that automates catalog sync and fulfillment.

We hire only US-based talent and deeply understand the American B2B landscape. If you’re looking for a proven US partner for custom software, HubSpot automation, or Shopify development, you’re in the right place.

Ingram Shopify App

Written by the company

Shopify App for Bookstore Owners – Direct Ingram Integration
The Ingram–Shopify Integration App is built for bookstore owners and booksellers who want to sell more books online without technical hassle. It connects your Shopify store directly to Ingram’s 12M+ title catalog with full product data, book descriptions, cover images, and categories ready to use. Orders are automatically fulfilled through Ingram with real-time tracking updates in Shopify. No $2,000 integration fee, no $100k sales requirement — just simple access to enterprise-level book distribution. Independent bookstores can now compete with large retailers on catalog size, automation, and fulfillment speed.

Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Working with Emersoft on the Shopify…

Working with Emersoft on the Shopify Books App has been a real pleasure. The team is made up of true professionals who are responsive and open to ideas. Marcin, Pawel and the whole team combine strong technical skills with a great attitude, which makes even complex topics easy to work through together. We're excited about where the app is heading and can't wait for upcoming updates and new features.

October 27, 2026
Rated 5 out of 5 stars

Emersoft are great communicators and…

Emersoft are great communicators and very competent with the work that they do.

October 23, 2026
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Reply from Emersoft

Thank you, Matt, for your kind feedback! We’re glad to hear that you appreciate our communication and the quality of our work. We always strive to provide reliable solutions and make the whole process smooth and straightforward for our clients. We truly appreciate your trust and look forward to working with you again!

Rated 5 out of 5 stars

We’ve had such a great experience…

We’ve had such a great experience working with Emersoft! Their software has solved so many issues we’d been struggling with for a long time and has been a huge help for our bookstore. The team has been wonderful to work with, and we especially appreciate how receptive they are to feedback. They really listen to their users and are constantly making improvements based on what we need. It’s clear they care about the businesses using their software. We’re so glad we found them and would highly recommend Emersoft!

October 14, 2026
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Reply from Emersoft

Thank you Sophia, so much for your kind words and for choosing Emersoft! We’re delighted to hear that our Book app has helped solve long-standing challenges and made things easier for your bookstore.

At Emersoft, we believe in building software that truly supports businesses, and your feedback plays a huge role in helping us improve. We’re especially glad you appreciate our team’s responsiveness and our commitment to continuously improving the platform based on our users’ needs.

Our goal is to make your daily operations smoother, save you time, and provide reliable tools that help your bookstore run more efficiently. We’re grateful to have you with us and will always be here to support you as your business grows.
Thank you again for your trust and recommendation. We look forward to continuing to improve and supporting your success!

Rated 5 out of 5 stars

Emersoft is a wonderful team of…

Emersoft is a wonderful team of professionals. The right partner makes all the difference when you are running a small business. They have been by our side every step of the way. Give them a go, you won’t regret it!

October 9, 2026
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Reply from Emersoft

Thank you, Allyson, for your kind words and recommendation! We’re so happy to be part of your journey and support your business every step of the way. Your trust means a lot to our team, and we look forward to continuing to help your business grow with Emersoft, and we look forward to continuing our great partnership!

Rated 5 out of 5 stars

Call them…. Now!

These are pros that know what they are doing! Let them help you with a business card and a fantastic mobile website!

October 16, 2026
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Reply from Emersoft

Thank you, David, for your kind words and recommendation! We’re delighted to hear that you’re happy with our work. Our team is always committed to providing practical solutions that help businesses build their brand and strengthen their online presence. We truly appreciate your trust and are grateful for the opportunity to work with you!

Rated 5 out of 5 stars

Emersoft has been wonderful to work…

Emersoft has been wonderful to work with! The team has been incredibly helpful and responsive as I’ve been getting my bookstore and café up and running. They’ve made the process of getting my inventory set up and connected much easier, and I really appreciate the support along the way. I highly recommend Emersoft to other independent bookstores!

October 9, 2026
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Reply from Emersoft

Thank you, Jenny, for your lovely feedback! We’re so glad we could make the setup process smoother and support you as you bring your bookstore and café to life. Being responsive, making things easier, and providing reliable support are all things we truly value. We’re excited to see your business grow and are always here if you need us!

Rated 5 out of 5 stars

I have worked with Marcin and Pawel for…

I have worked with Marcin and Pawel for almost 6 years now and they have been the most amazing technical partners I could find. Its not just about the quality talent that they bring to the table, they are just excellent people. I love the Emersoft team!

October 12, 2026
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Reply from Emersoft

Thank you so much for your kind words and trust over the years! It’s been a pleasure working with you, and we truly appreciate the partnership. We look forward to continuing our collaboration and supporting you with any future projects.

Rated 5 out of 5 stars

It’s wonderful to receive the Hands on…

It’s wonderful to receive the Hands on direction and education. I clearly understand that this company interface with my busy company and schedule had made the process of starting a small book store so much more easier.

September 14, 2026
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Reply from Emersoft

Thank you so much for your kind words! We’re thrilled to hear that the hands-on guidance and education made the process of starting your bookstore easier, especially while managing a busy schedule.
With the Emersoft Books App, your Shopify store can connect to Ingram Content Group catalogue of 14M+ titles, with titles able to go live in your store in under two minutes.
We’re excited to support you as your bookstore grows, and we’ll always be here whenever you need us!

Rated 5 out of 5 stars

Great team

Great team. Very responsive. Very knowledgeable. Gave us great advice as we were moving our store to Shopify.

September 14, 2026
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Reply from Emersoft

Thank you so much for the kind words! We’re glad our team could be responsive and helpful throughout your move to Shopify. Making the transition smooth while giving you the right guidance along the way is exactly what we aim for.

We truly appreciate your trust in Emersoft and look forward to supporting you as your store continues to grow. If you ever need anything, our team is always here to help!

Rated 5 out of 5 stars

I had such a great experience working…

I had such a great experience working with the Emersoft team on my High Lady Books Shopify store! The team is impressively professional, and their communication is truly top-tier. Pawel and Greg were incredibly patient with all of my requests, updates, and endless revisions 😂—always responsive and willing to jump on a call when needed. They really listened and did an amazing job turning the vision I had in my head into a website that truly feels like High Lady Books.

I’m also incredibly grateful for Marcin, who has been the bridge throughout the process, connecting me with the right team and resources I needed along the way. I couldn’t be happier with how everything turned out. Huge thank you to Marcin, Pawel, Greg, and the entire Emersoft team for helping bring my little business and vision to life!

September 14, 2026
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Reply from Emersoft

Thank you so much, Thea! It was truly a pleasure working with you and bringing the High Lady Books vision to life.
We know there were quite a few updates and revisions, but that’s exactly what the process is about, making sure the final result feels like your store and represents your brand. We’re so happy to hear that you felt heard and supported throughout the process.
A huge thank you for trusting us: Marcin, Pawel, Greg, and the entire Emersoft team with your little business and big vision. We’re excited to see High Lady Books grow, and we’ll always be here if you need anything in the future!
Wishing you lots of success with the store!

Rated 5 out of 5 stars

Top-Notch Team to Work With!

The team at Emersoft has been great to work with. As a Baby Boomer not as adept with technology, I was initially not certain at all of my tech abilities. But I quickly found the support team to be very professional, knowledgeable, responsive and encouraging. They provide support in written form as well as video, which has made the learning process very doable! I've achieved my goals and had fun doing it! The app is insightfully designed with an impressive understanding of the books business. Additionally, the new AI feature in the Shopify platform was a delight to work with. It has been a very positive experience working with the great folks at Emersoft.

September 9, 2026
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Reply from Emersoft

Thank you so much Ginger, for sharing such a thoughtful review! It truly means a lot to our entire team.
We’re especially happy to hear that our support made the learning process feel manageable and enjoyable. Knowing that you felt supported through both written guidance and video assistance is incredibly rewarding for us.
It’s also wonderful to hear that you achieved your goals and had fun along the way! We put a lot of thought into building Emersoft Books around the real needs of booksellers, so your kind words about the app and our understanding of the book business mean a great deal.
Thank you for trusting us and for being part of the Emersoft community. If you ever need anything, have a question, or simply want to share an idea, we’re always here for you!

Rated 5 out of 5 stars

Emersoft gives you the freedom to learn and the net to catch you when you fall.

Communication and availability is paramount when starting and subsequently running a business. The people who make up Emersoft excel at both. I am so glad we made the investment to partner with them. 100/10 recommend. Shout out to Pawel, Caroline (and previously, Tori).

September 4, 2026
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Reply from Emersoft

Thank you so much Victoria, for this incredible feedback! Communication and availability are so important to us, so it means a lot to hear that you’ve felt supported throughout your journey with Emersoft.
We’re truly grateful that you chose to partner with us and trusted our team with your business.
Thank you for the 100/10 recommendation! And as always, we’re here whenever you need us.

Rated 5 out of 5 stars

very helpful

very helpful, they manage all our web work, would recommend

August 17, 2026
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Reply from Emersoft

Thank you so much for your kind words! We’re really happy to hear that you’ve found our team helpful and that we’ve been able to support your web work. It means a lot to know you’d recommend us!
We truly appreciate your trust, and if you ever need anything or have a question, we’re always here to help

Rated 5 out of 5 stars

Great for brick and mortar booksellers

Saves time and does what it says: connecting Shopify to distributors and publishers. Allows for less out of stocks and deeper inventory. Noticeable effort has been put into quality control, edge cases are handled well. Developer listens to feedback and implements changes and fixes in a timely fashion.

June 14, 2026
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Reply from Emersoft

Thank you so much, Steven! We really appreciate your thoughtful feedback. It’s great to hear that Emersoft Books is helping you save time, reduce out-of-stocks, and build a deeper inventory while connecting Shopify with distributors and publishers.
We especially appreciate you mentioning our attention to quality control, and your experience with our team listening to feedback and implementing improvements quickly. Your feedback genuinely helps us make the app better for independent booksellers.
If you ever have a question, idea, or need any support, please don’t hesitate to reach out. We’re always happy to help!

Rated 4 out of 5 stars

The onboarding team has been so helpful…

The onboarding team has been so helpful and attentive, the support team has been on top of every question. and i KNOW im a pain to work with.

July 2, 2026
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Reply from Emersoft

Hi Tara,
Thank you so much for taking the time to share this, we really appreciate it.
It’s great to hear that our onboarding and support teams have been able to support you so closely and answer everything along the way. That’s exactly the experience we aim to create with the Emersoft Books app: something smooth, reliable, and backed by real people who are ready to jump in when needed.

And just to say it clearly - you’re someone who’s engaged, detail-oriented, and making sure everything is set up properly. That actually helps us make your experience (and the app itself) better.
We’re excited to see you getting more value out of Emersoft Books as you continue using it. There’s a lot more coming in terms of features, and we’re here to support you every step of the way, whether it’s quick questions or deeper setup help.
Thanks again for being part of it, and don’t hesitate to reach out anytime.

Rated 5 out of 5 stars

Working with the Emersoft team has been…

Working with the Emersoft team has been impressive. They're eager, earnest, and motivated to help bookstores do things easier and better. They move fast and respond quickly.

May 14, 2026
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Reply from Emersoft

Thank you Joe so much for your thoughtful feedback.
It's wonderful to hear that you've had a positive experience working with the Emersoft team. We take great pride in being responsive, proactive, and committed to helping bookstores simplify their operations and achieve better results.
Your recognition of our team's eagerness, dedication, and quick response times means a lot to us. At Emersoft Shopify Books, we're passionate about supporting bookstores with solutions that make their day-to-day work easier and more efficient.
Thank you for your trust and partnership. We look forward to continuing to work together and helping your bookstore grow and succeed.

Rated 5 out of 5 stars

Emersoft has been incredibly helpful…

Emersoft has been incredibly helpful and responsive in getting the app set up. When I needed help they were right there. Everything has gone so very well.

February 8, 2026
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Reply from Emersoft

Thank you for the kind words! We’re really glad to hear the setup process went smoothly.
At Emersoft, our goal is to make it easy for bookstores to run and grow their business online. With the Emersoft Shopify Books App, bookstores can automatically sync inventory with Shopify, manage in-store and online sales in one system, and keep their catalog organized without complicated workflows.
We’re especially happy to hear our team was able to support you when you needed help, that’s something we take seriously. Reliable support and bookstore-focused tools are a big part of what we’re building.
If you ever need assistance, have questions, or want help getting even more out of the app, our team is always here for you. Thanks again for being part of the Emersoft community!

Rated 5 out of 5 stars

Excellent Support

Excellent and Professional Service

February 26, 2026
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Reply from Emersoft

Thank you for the great feedback, Sebastian! We truly appreciate it.
At Emersoft, we’re building tools not just for bookstores, but also for publishers who want a simpler way to sell and manage books online. With the Emersoft Shopify Books App, publishers can easily connect their catalog to Shopify, keep inventory synchronized, manage orders efficiently, and sell directly to readers or retail partners from one place.
Our goal is to remove the technical complexity so publishers can focus on what matters most - publishing and selling great books while the system handles the operational side.
We’re grateful to have you using the app, and we’re always here if you need support, have feature ideas, or want help getting even more out of the app. Looking forward to continuing to support your growth!

Rated 5 out of 5 stars

Emersoft Deliver Big Time!

Emersoft helped me build a new wesbite and from start to finish they have been superb. I can't speak highly enough of them :-) Keep up the great work!

February 11, 2026
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Reply from Emersoft

Thank you so much Gary, for your amazing feedback! It truly means the world to our team.
We’re thrilled to hear that your experience building the new website with Emersoft was superb from start to finish. Helping bring your vision to life and delivering a site you’re proud of is exactly what we aim for, so your kind words really motivate us to keep pushing forward.
Please remember, our support doesn’t stop at launch. Whether you need updates, optimizations, new features, or just strategic guidance as your business grows, we’re always here and ready to help.
Thank you again for your trust and for being such a great partner. We’re excited to continue working together!

Rated 5 out of 5 stars

Highly Recommend

Easy to work with. Very responsive and forward-thinking in our industry that needs it badly!

February 8, 2026
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Reply from Emersoft

Thank you so much, Eddy for your kind words and recommendation. It truly means a lot to us. We’re grateful for the opportunity to work with you and are especially glad that our responsiveness and forward-thinking approach stand out.
With the Emersoft Books app, our mission is simple: automate fulfillment, seamlessly access Ingram’s inventory, and give independent bookstores the ultimate Shopify integration to simplify operations and save valuable time. We want you to focus on growing your business, while we handle the automation behind the scenes.
If there’s ever anything more we can do to support you, explore new features, or optimize your setup even further, we’re always here and happy to help.
Thanks again, Eddy we truly appreciate your trust and partnership.

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