Building Services S and J Limited Reviews 

57
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and knowledgeable staff for delivering outstanding, high-standard workmanship across a wide variety of home improvement projects. Homeowners consistently note that the professional team works efficiently, leaves the workspace completely clean and tidy, and offers very fair quotes. Many loyal clients deeply appreciate the prompt communication and reliable support, frequently mentioning that they will definitely hire them again for future tasks. Reviewers additionally highlight the versatile talents of the workers, spanning from carpentry and door installations to plumbing and electrical repairs, ensuring complete satisfaction.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast response times and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as caring, polite, and competent... See more

Price

People report positive experiences with price, highlighting affordable and fair quotes for various tasks.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jo and Simon are fantastic. Reasonably priced. Great work. We had pipes that needed boxing in, in our downstairs toilet. Boxing, skirting, and access door to stopcock all constructed, fitted and paint... See more

Company replied

Rated 5 out of 5 stars

Supplied and constructed wooden shed, including base, shelving work bench and painted. Work carried out to our satisfaction, quick clean and tidy. Have used Simon and Jo for various projects since mov... See more

Company replied

Rated 5 out of 5 stars

Firstly, Simon was very helpful and knowledgeable and went above and beyond when installing a new UPVC door to garage. He also looked at fixed front door when mentioned. Good expertise in lots of area... See more

Company replied

Rated 5 out of 5 stars

Another job well done cabinets on the wall in kitchen and lounge, shelf fitted in garage and lock replaced on shed. Need anything done then Simon is your man professional friendly leaves no mess and r... See more

Company replied


Company details

  1. Construction Company
  2. Carpenter
  3. Plasterer
  4. Plumber
  5. Roofing Contractor

Written by the company

Welcome to Building Services S & J Limited. For over three decades, we have been the trusted choice for homeowners Kent, delivering high-quality craftsmanship with a personal, reliable touch. On January 1st, 2026, we officially transitioned to a Limited Company, marking a new era of growth while staying true to the core values that have earned us our "Excellent" 4.5-star Trustpilot rating. Interior and Exterior Home Improvements We are a comprehensive multi-trade firm, meaning we handle your entire project from start to finish. We take the stress out of home renovation by providing a "one-stop-shop" service for: * Kitchen & Bathroom Installations: Full design-to completion service including plumbing and alterations. * Carpentry & Joinery: Expertly fitted doors, skirting, architrave, and bespoke timber work. * Plastering & Decoration: Professional skimming and high-end interior/exterior painting. * Flooring & Subfloor Prep: Specialising in wooden, laminate, and tiled flooring with expert levelling. We are Fully Insured and committed to "Future-Proofing" your home with materials and methods that last. New for 2026: Premium Garden Living We are proud to announce that Building Services S & J Limited is now an Official Trade Agent for the Woodlands Home & Garden Group. This exclusive partnership allows us to offer our clients access to the UK’s most prestigious range of timber buildings. As a white-label partner, we provide high-specification structures handcrafted in Yorkshire with over 110 years of heritage—quality that is simply not available on the high street. The S & J Difference: When you order a garden building through us, you aren't just buying a "flat-pack." You are getting a professional construction service: * 20-Year Guarantee: Industry-leading protection against rot and decay on all timber. * Bespoke Modular Design: We help you configure the layout to perfectly suit your garden. * Full Turnkey Service: We manage the groundworks, drainage, base preparation, and professional assembly. Start Your Project Today Whether you are looking for a luxury home office, a heavy-duty workshop, or a full interior renovation, the team at S & J is here to help. We offer a Free, No-Obligation Site Survey to assess your requirements and provide transparent, expert advice. Building Services S & J Limited Your Vision, Our Expertise. Call us: 07474 148909 Email : buildingservicessandj@gmail.com Web: www.buildingservicessandj.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.5

All reviews

(57)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very caring and helpful young…

A very caring and helpful young man.Experienced in his work and leaves it clean and tidy.Well done Simon.

August 25, 2026
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Reply from Building Services S and J Limited

Thank you so much for your lovely review, Rosemary. We’re really pleased to hear that you found Simon caring, helpful, and professional throughout the job. Keeping work areas clean and tidy is something we take pride in, so it’s great to know that stood out.
We truly appreciate your feedback and your support.

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Rated 5 out of 5 stars

We asked S&J services for a quote for a…

We asked S&J services for a quote for a door lock . They came in no time and did a fantastic job. Also very reasonable price. I will definitely use them again. Thanks again Simon

August 31, 2026
Unprompted review
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Reply from Building Services S and J Limited

Thank you for taking the time to share your experience, Stanley. We’re delighted that you were happy with the quick response, the quality of the lock installation, and the price.
It means a lot to us that you would choose to use our services again. Thank you for your kind words and for trusting Building Services S and J Limited.

Rated 5 out of 5 stars

S&J always satisfy

S&J always left us, satisfied.
Ask his advice 1st. If they can't do it. On a budget. It cannot be done.

Hardly anything in life is 💯 %. The point is, when things go, off keyed. How are situations rectified.
Even when its not S&J's burden.
We are always left whole. (Many jobs)
S&j has always done. What they said they would. Get a quote from them 1st.
Our local, go to firm. Good peeps!!

August 22, 2026
Unprompted review
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Reply from Building Services S and J Limited

Thank you for your review, Ren.
Your continued trust in S&J means a great deal to us. We’re proud to consistently deliver the honest advice, dependable workmanship, and follow‑through you’ve come to expect across the many jobs we’ve completed for you. Knowing you see us as your local, go‑to firm is exactly the reputation we work hard to earn.

We’re committed to keeping that standard — doing what we say we’ll do, standing by our work, and making sure you’re left whole even when challenges fall outside our remit.

We truly appreciate your loyalty and look forward to supporting you on every future project.

Rated 1 out of 5 stars

Shocking practices: Demanded more money before turning up, now withholding my deposit!

If there were a -1 star or 0 star, that is what Jo, Simon, and Building Services S & J Limited deserve. I accepted an estimate from Building Services S & J Limited and paid a £333.50 upfront deposit on a Friday, the 28th. On Sunday the 30th, before a single tool was lifted, visit, or any physical work started, they unilaterally changed the contract price and slapped me with an additional invoice for £88.53. When I immediately refused this bait-and-switch price increase and cancelled the job, they refused to refund a single penny of my money. They are now hiding behind generic "non-refundable materials" terms to pocket my cash, yet they completely refuse to provide any itemised receipts or supplier invoices to prove they actually spent my money over a weekend. To make matters worse, they had the audacity to claim I owe them an extra £22.50 for a job they never even started. This is a textbook breach of the Consumer Rights Act 2015 regarding unfair contract terms and excessive cancellation fees. Legal pre-action protocol has been completely ignored by their director, Jo-anne. I have now been forced and in the process of filing a formal County Court money claim to recover my money, plus court fees and statutory interest. Take your business elsewhere to a reputable trader who respects consumer law and honest pricing.

August 28, 2026
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Reply from Building Services S and J Limited

Hello Kingsley,

Thank you for your review. I would like to clarify the factual position for transparency.

You voluntarily accepted our quotation and paid the deposit of £333.50 on 28 August. This deposit covered non‑refundable materials and the labour reservation, as stated in the Terms & Conditions you received before payment.

You later cancelled the job. At the point of cancellation, materials had already been ordered specifically for your installation. (Cancelled one hour before appointment) Under the Terms & Conditions, these materials are non‑refundable, and cancellation fees apply. A full breakdown was provided to you, showing that the deposit covered materials, labour reservation, fuel surcharge, admin fee and cancellation fee. The final calculation showed an outstanding balance of £22.50.

No work was carried out because you cancelled before installation. No price was changed; a clarification was provided after you sent a video of your bathroom layout, which you supplied after payment. This clarification was consistent with the Terms & Conditions regarding access and additional work.

Your dispute is a civil contractual matter, not fraud. We have provided all evidence to your bank, including your acceptance of the quote, your voluntary payment, your cancellation request, and the materials ordered.

We remain committed to transparency and professionalism and are happy to provide any further clarification to you or to the appropriate authorities.

Kind regards,
Building Services S and J Limited

Rated 5 out of 5 stars

Very fast turnaround and reasonable…

Very fast turnaround and reasonable prices

August 21, 2026
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Reply from Building Services S and J Limited

Thank you for your review, Darren.

We’re delighted you were pleased. Your prompt payment is genuinely appreciated — it allows us to keep delivering a smooth, efficient service for landlords who value reliability and professionalism.

We look forward to supporting you with future maintenance and improvement works, and we’re always here to help keep your properties in top condition.

Building Services S and J Limited

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Rated 5 out of 5 stars

Jo and Simon are fantastic

Jo and Simon are fantastic. Reasonably priced. Great work. We had pipes that needed boxing in, in our downstairs toilet. Boxing, skirting, and access door to stopcock all constructed, fitted and painted in 3 hours or so. All done within a week or so from original request. Very polite, and competent.

August 18, 2026
Unprompted review
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Reply from Building Services S and J Limited

Thank you so much for your kind review. It was a pleasure completing the boxing‑in work for you, and we’re really glad you’re happy with the finish and the turnaround time.

We always aim to deliver tidy, efficient workmanship and clear communication from first contact through to completion, so your feedback means a lot to us.

If you need anything else in future — big or small — we’ll be more than happy to help.

Building Services S & J Limited

Rated 5 out of 5 stars

Install of UPVC door to garage - thank you!

Firstly, Simon was very helpful and knowledgeable and went above and beyond when installing a new UPVC door to garage. He also looked at fixed front door when mentioned. Good expertise in lots of areas. Customer service and invoicing also excellent. Good luck, Simon & Jo - we will be back in touch with more jobs for you! Recommend.

August 9, 2026
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Reply from Building Services S and J Limited

Thank you for your kind review. We’re really pleased to hear that you’re happy with the installation of your new UPVC garage door and the additional work carried out on your front door. We always aim to be helpful, thorough, and deliver a high standard of workmanship, so your feedback is greatly appreciated.

It was a pleasure to assist you, and we look forward to supporting you with any future projects.

Kind regards
Building Services S and J Limited

Rated 5 out of 5 stars

Excellent efficient service

Excellent, speedy service from Simon who removed old broken hob and fitted a new one. He rewired the power point as he wasnt happy with how the original was wired, the cost was very reasonable and he removed the original ceramic hob.
Extremely efficient, and helped me work out how to use the new one.
I can highly recommend Simons work, friendly whilst working and put everything back for me.
Will certainly use him again as he has a wide range of skills.

July 24, 2026
Unprompted review
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Reply from Building Services S and J Limited

Thank you, Marianne, for taking the time to share such a positive review. We’re very pleased to hear you were happy with the service provided. Simon takes great pride in ensuring all work is completed safely, correctly, and to a high standard, so it’s excellent to know his attention to detail made a difference.

We’re glad the installation went smoothly and that you felt supported in getting to grips with your new hob. Your recommendation means a lot to us, and we appreciate your kind words about Simon’s professionalism and wide skill set.

We look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

Simon worked really hard.

Simon worked really hard and done a very good job fitting new guttering, sofits and facia boards. Would recommend S&J Builders to anyone.

July 8, 2026
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Reply from Building Services S and J Limited

Thank you for your kind review. We’re really pleased to hear you’re happy with the new guttering, soffits and fascia boards. Simon worked extremely hard on your installation, and it’s great to know the quality of his workmanship stood out.

Your recommendation means a lot to us. We appreciate you taking the time to share your experience and for choosing Building Services S and J Limited.

If you ever need anything further, we’ll be happy to help.

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Rated 5 out of 5 stars

Awsome

Done a fantastic job. Im really happy with the work carried out. And a good price. Im so impressed iv asked Simon to quote some more work. He clean up when finished. Will and am using him again
Thankyou

July 3, 2026
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Reply from Building Services S and J Limited

Thank you so much for your fantastic review. We’re really pleased to hear how happy you are with the work carried out. Simon always aims to deliver a high quality finish and leave every home clean and tidy, so it’s great to know that stood out to you.
We truly appreciate you asking us to quote further work, it means a lot when customers return and recommend us.
Thank you again for your support and for choosing Building Services S and J Limited

Rated 5 out of 5 stars

All work to a high standard

Nothing seems to be beyond Simon’s capabilities everything I’ve requested needed doing he has completed to a professional standard quickly and reasonably priced. He is definitely my go to person for any jobs I require.Hanging new doors, filling a gap with nice shelving in bedroom and kitchen, assembling flat packs filling gap in coving no end to his talents. If you need a professional finish go to Building Services S&J Ltd in Sittingbourne.

June 13, 2026
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Reply from Building Services S and J Limited

Thank you so much, Linda, for your wonderful feedback. We’re really pleased to hear how happy you are with the work carried out. Simon takes great pride in delivering a high‑quality finish on every job, and it’s brilliant to know that shows in the doors, shelving, flat‑pack assembly and coving repairs.

We truly appreciate you choosing Building Services S and J Limited and for recommending us. If you ever need anything in the future, we’ll be more than happy to help.

Building Services S and J Limited

Rated 5 out of 5 stars

Amazing pleasant couple

Amazing pleasant couple. Carried out the work with respect to the property exactly as promised swiftly and cleanly.

May 24, 2026
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Reply from Building Services S and J Limited

Hi Suzanne, thank you so much for the lovely review. We are so glad we could fit you in this week, especially around your family schedule, and it was an absolute pleasure working with you and your son. We always aim to treat our customers' homes with the utmost respect, and we are thrilled you were happy with how swiftly and cleanly we got everything sorted in the heat! Thanks again for choosing us.
Many thanks,
Building Services S and J Limited

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Rated 5 out of 5 stars

Caring company

Really lovely people. My husband and I are elderly and and consideration was given to our age and needs plus the work was top notch. I would recommend this company any time.

April 9, 2026
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Reply from Building Services S and J Limited

It was our pleasure. Thank you for looking after us too, we were spoilt with tea and cold drinks. A lovely couple, with a very modern home and garden now 😊. I hope my mate hasn't started digging again 🐕? Thank you for taking the time to leave us a review. We look forward to seeing you soon. Many thanks, Jo and Simon

Rated 5 out of 5 stars

Efficient

Thorough, efficient and very professional workmanship.

March 31, 2026
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Reply from Building Services S and J Limited

You are more than welcome. Thank you for taking the time to leave us a review its extremely appreciated. It is our absolute pleasure to work for you, thank you 😊

Rated 5 out of 5 stars

top jobs done every time

the good response,very good work,ive had alot of jobs done inside and out simon is a very hard worker.

March 21, 2026
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Reply from Building Services S and J Limited

You are more than welcome. Thank you for taking the time to leave us a review. Looking forward to the next project 😀. Kind regards Building Services S and J Limited

Rated 5 out of 5 stars

Very pleased with Simons work

Very pleased with Simons work, just finished the 6th job for me, from connecting pipework, plastering, painting and laying laminate flooring throughout---- great finish, very flexible in his work approach , easy to talk to, to accomodate my requirements.
I have no hesitation in recommending Simon for anyone's home projects.

February 14, 2026
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Reply from Building Services S and J Limited

It's always a pleasure. Homemade sausage rolls keep us going, delicious. Thank you Mike 😊

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Rated 5 out of 5 stars

Brilliant handyman

Simon cames to diagnose the problem for my oven. Turnt out to be a faulty selector unit which was causing an overload to the RCD breaker. He replaced the selector unit and RCD breaker for me. Very polite gentleman and was very quick to come sort my issues out. He has also provided me 2 year warranty for peace of mind.

January 9, 2026
Unprompted review
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Reply from Building Services S and J Limited

It was our pleasure. Thank you for taking the time to leave us a review, your feedback is appreciated. Many thanks Building Services S and J Limited

Rated 5 out of 5 stars

Exactly what you need when something goes wrong

Simon came out quickly to sort an issue with a breaker on my fuse boardand is returning today to replace it. His speed of service was second to none, and he was calm, professional, and reassuring throughout. Exactly what you need when something goes wrong

December 30, 2025
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Reply from Building Services S and J Limited

Thank you for taking the time to leave us a review, its very much appreciated. Its our pleasure to help you.

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