BedsonlineReviews 

For years, my travel agent and I have used Bedsonline and we have been satisfied except in San Fransciso. We were there in early May. From Canada months earlier, we booked via Bedsonline for a cab from Pier 27 where the Norwegian ship was docked to the Riu Hotel which is only 10 minutes from the dock. The company charged us $200 for this service which is a scam since Bedsonline knew that Pier 27 was only 10 minutes from the Riu hotel. I will never book via Bedsonline again because when we reached out a partial reimbursement for the service we were advised there would be no partial reimbursement. This overly expensive service in San Francisco has now made it clear to me to never use Bedonline again.

This company put you in cheap nasty resorts that are filthy and a hazard to health. I have just had a weeks all-inclusive holiday in Ichmeler and the resort was nothing like what was stated on plan my tour company Web site. The rooms had no electricity and the walls were damp and plaster coming of the walls. The bathroom light was hang from the ceiling with wires exposed. The room was not serviced all the time we were there. We had to move rooms twice on the first night as the 1st room had no electricity at all. The terrace outside our room had loads of tiles missing and the furniture was not safe to sit on. Now for the food. The food was absolutely disgusting and there was not anything different each breakfast lunch and evening meal. It was tasteless and was not catered for english clientele whatsoever. The tea and coffee machine had no milk in it,and when you asked for some you were just ignored. Workmen would come in your room without knocking and started doing jobs in the room and then leave it in a disgusting state afterwards.

Confidence in your service, always feel supported and my clients have had at all times high levels of satisfaction with all services booked.

At the end of the experience, my clients were happy with the outcome

Easy to work, benefits of booking and paying later flexibility

We have been working with Bedsonline for over 10 years, and our experience has been consistently positive. Considering the volume of bookings we make, the number of incidents has been remarkably low.

One of the aspects we value the most is their 24/7 customer support service, which is extremely helpful when dealing with issues at destination, especially for international bookings where time zone differences can make communication more challenging.

Bedsonline offers competitive rates, a wide variety of products, and a reliable booking platform. In addition, we have received outstanding support from our account manager, Lester, who has always been professional, responsive, and committed to helping us provide the best service to our clients.

We highly recommend Bedsonline as a trusted and valuable partner for travel agencies.

Great experience

Website is easy to move around and the staff is easy and polite to work with. Also, I like your inventory.

The variety of products, the easy payment schedules and the automatic cancelations for busy travel agents who might forget to cancel bookings!

Smooth, except the signing in process at the end.

efficient system

just love Bedsonline as I loved Travel Bound

Everything was good, communication always reassuring and accurate.
Thank you

Bedsonline is a trusted B to B partner with a wide breadth of product and fair pricing.

The booking process was easy to understand and get a quick booking. Prices were competitive.

As a new Travel Advisor, it was nice to have someone reach out and be happy to have my business! I always think of Bedsonline FIRST when I am making a booking!

Overall, I am pleased with the user friendly platform of the software. I am pleased with the properties that delivered the amenities i requested for my clients, making their stay a delightful and memorable experience. However, there is a transfer service that extremely affected my clients with the driver delivering a negative customer service - asking my clients why arriving during an extremely busy city activities, dropped the luggage in the parking lot refusing to bring them to the correct site. Deeply disappointing.

The Portfolio is very easy to use and the bookings are very perfect, non of my clients has ever complained about bad services offered at any cost.

IT IS EASY TO FIND WHAT WE ARE LOOKING FOR, THE PRICES ARE VERY COMPETITIVE AND THERE ARE A LOT OF HOTELS, AND TOURS TO OFFER.

Bedsonline always respond fast ; taking care of any concern in a very responsible way.
Customer services at their best.
Thank you BEDSONLINE