Familjetapeter Reviews 7,489

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

fantastic website where it was very easy to navigate and find inspiration and ideas. Prices are very competetive and delivery was incredibly quick.

Company replied

Rated 5 out of 5 stars

Absolutely stunning! It looks even better in real life than it does on the website. It did take a while to be delivered, but I'm still giving it 5 gorgeous stars :)

Company replied

Rated 5 out of 5 stars

The papper was perfect but I was also satisfied with the verktyg packet. I had never used wallpaper before and it was so helpful being able to buy a packet with everything I needed. And the hanging in... See more

Company replied

Rated 5 out of 5 stars

Delighted with the recent wallpaper I ordered, actually exceeded my expectations. The delivery was prompt and the price was quite keen. Vast number of wallpapers to choivce from this company's website... See more

Company replied

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4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

inspirational

fantastic website where it was very easy to navigate and find inspiration and ideas. Prices are very competetive and delivery was incredibly quick.

March 20, 2026
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Reply from Familjetapeter

Hi Sefriano! Thank you so much for your kind feedback! We're really happy to hear that you appreciated the website, the prices, and the fast delivery. We hope you’ll be very satisfied with your purchase!

Kind regards,
The Wallpassion Team

Rated 5 out of 5 stars

Absolutely lovely!

Absolutely stunning! It looks even better in real life than it does on the website. It did take a while to be delivered, but I'm still giving it 5 gorgeous stars :)

April 24, 2025
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Reply from Familjetapeter

Hi Luna!

Thank you for your wonderful review!

We’re absolutely delighted to hear that it looks even better in real life :)

We truly appreciate your patience with the delivery time, and we’re grateful that you still chose to give it 5 gorgeous stars. It means a lot to us!

Kind regards,
Wallpassion

Rated 5 out of 5 stars

Good quality and fast delivery

Good quality and fast delivery

January 22, 2026
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Reply from Familjetapeter

Hi Joss,

Thank you for your kind words! We’re happy to hear that you’re satisfied with both the quality and the fast delivery.

Best regards,
Familjetapeter/Wallpassion

Rated 3 out of 5 stars

I think they forgot about me

Only when I sent a reminder did my order get processed after 2 weeks of nothing

December 2, 2025
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Reply from Familjetapeter

Dear Westley,

Thank you for your message. We sincerely apologize that your order was not processed in a timely manner and that you had to send a reminder for it to be handled. We had delays at that moment from our supplier, which was solved when you contacted us. I know you have received the order and we hope you are satisified.

Please accept our apologies, and thank you for your patience.

Kind regards,
Customer service

Rated 5 out of 5 stars

You had what i wanted

You had what i wanted, you delivered it fast and the item i received was what i ordered and in perfect condition. Not sure what else i could add to that.

Thanks again!

February 24, 2025
Rated 1 out of 5 stars

Lost time.

Wallpaper ordered and paid a week ago. Lots of email to get order No., then info that delivery will be send Tuesday. Few more emails on Wednesday and info, that order will be cancelled, because they not deliver to Poland. Why do they have info on website that they deliver to EU? Now I'm waiting for info when can I get my money back and for my money. Do not recommend.

August 28, 2024
Unprompted review
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Reply from Familjetapeter

Hi Sylwia,

We apologize for the trouble. Unfortunately we currently only deliver to Sweden, Norway, Denmark, Finland, UK, France and Netherlands.

Your money has now been refunded.

Kind regards
Jonathan

Rated 1 out of 5 stars

Have I been scammed? Charged but no confirmation email after 3 working days

Been charged for wallpaper and express delivery and have not even received a confirmation email.
Not in my spam. Is this a legit site or have I been scammed?

May 22, 2024
Unprompted review
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Reply from Familjetapeter

Hi,

On the article page, in the shopping cart and in the checkout, it always says in text form approximately how long it takes for the product to be sent from us. Then the shipping option you have chosen determines the delivery time after that.

If you have any questions, you are most welcome to get in touch!
Kind regards /Jonathan at Familjetapeter

Rated 5 out of 5 stars

Exceeded my expectations.

Delighted with the recent wallpaper I ordered, actually exceeded my expectations. The delivery was prompt and the price was quite keen. Vast number of wallpapers to choivce from this company's website. This is my first order but it will not be my last.

May 29, 2023
Unprompted review
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Reply from Familjetapeter

Hello,
Great to hear that you are satisfied with us! You are welcome back when it's time again!
Mia customer service

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