fantastic website where it was very easy to navigate and find inspiration and ideas. Prices are very competetive and delivery was incredibly quick.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely stunning! It looks even better in real life than it does on the website. It did take a while to be delivered, but I'm still giving it 5 gorgeous stars :)
Company replied
The papper was perfect but I was also satisfied with the verktyg packet. I had never used wallpaper before and it was so helpful being able to buy a packet with everything I needed. And the hanging in... See more
Company replied
Delighted with the recent wallpaper I ordered, actually exceeded my expectations. The delivery was prompt and the price was quite keen. Vast number of wallpapers to choivce from this company's website... See more
Company replied
Company details
Written by the company
Contact info
Tumstocksvägen 9A, 187 66, Täby, Sweden
- 08261111
- kundservice@familjetapeter.se
- familjetapeter.se
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
inspirational
fantastic website where it was very easy to navigate and find inspiration and ideas. Prices are very competetive and delivery was incredibly quick.
March 20, 2026
Reply from Familjetapeter
Hi Sefriano! Thank you so much for your kind feedback! We're really happy to hear that you appreciated the website, the prices, and the fast delivery. We hope you’ll be very satisfied with your purchase!
Kind regards,
The Wallpassion Team
Absolutely lovely!
Absolutely stunning! It looks even better in real life than it does on the website. It did take a while to be delivered, but I'm still giving it 5 gorgeous stars :)
April 24, 2025
Reply from Familjetapeter
Hi Luna!
Thank you for your wonderful review!
We’re absolutely delighted to hear that it looks even better in real life :)
We truly appreciate your patience with the delivery time, and we’re grateful that you still chose to give it 5 gorgeous stars. It means a lot to us!
Kind regards,
Wallpassion
Reply from Familjetapeter
Hi Joss,
Thank you for your kind words! We’re happy to hear that you’re satisfied with both the quality and the fast delivery.
Best regards,
Familjetapeter/Wallpassion
I think they forgot about me
Only when I sent a reminder did my order get processed after 2 weeks of nothing
December 2, 2025
Reply from Familjetapeter
Dear Westley,
Thank you for your message. We sincerely apologize that your order was not processed in a timely manner and that you had to send a reminder for it to be handled. We had delays at that moment from our supplier, which was solved when you contacted us. I know you have received the order and we hope you are satisified.
Please accept our apologies, and thank you for your patience.
Kind regards,
Customer service
It was really easy to fix and looks very good on the wall
Very happy, I believe it fixed very well in the wall. Nice color
August 20, 2025
You had what i wanted
You had what i wanted, you delivered it fast and the item i received was what i ordered and in perfect condition. Not sure what else i could add to that.
Thanks again!
February 24, 2025
Fast and smooth delivery.
Fast and smooth delivery.
They had the wallpaper that no one else hade for a good price.
January 15, 2025
Lost time.
Wallpaper ordered and paid a week ago. Lots of email to get order No., then info that delivery will be send Tuesday. Few more emails on Wednesday and info, that order will be cancelled, because they not deliver to Poland. Why do they have info on website that they deliver to EU? Now I'm waiting for info when can I get my money back and for my money. Do not recommend.
August 28, 2024
Unprompted review
Reply from Familjetapeter
Hi Sylwia,
We apologize for the trouble. Unfortunately we currently only deliver to Sweden, Norway, Denmark, Finland, UK, France and Netherlands.
Your money has now been refunded.
Kind regards
Jonathan
Have I been scammed? Charged but no confirmation email after 3 working days
Been charged for wallpaper and express delivery and have not even received a confirmation email.
Not in my spam. Is this a legit site or have I been scammed?
May 22, 2024
Unprompted review
Reply from Familjetapeter
Hi,
On the article page, in the shopping cart and in the checkout, it always says in text form approximately how long it takes for the product to be sent from us. Then the shipping option you have chosen determines the delivery time after that.
If you have any questions, you are most welcome to get in touch!
Kind regards /Jonathan at Familjetapeter
Bra service
April 2, 2024
Superfina!
January 31, 2024
Tapeterna kom supersnabbt
January 8, 2024
Will consider using again
A problem with the paint during transit was resolved satisfactorily and we thought the quality of the paint was outstanding.
November 24, 2023
Unprompted review
Great value, fast delivery and great quality paint!
September 29, 2023
Supersnabb leverans
September 14, 2023
Great contact with Familjetapeter and…
Great contact with Familjetapeter and fast delivery time
September 7, 2023
Exceeded my expectations.
Delighted with the recent wallpaper I ordered, actually exceeded my expectations. The delivery was prompt and the price was quite keen. Vast number of wallpapers to choivce from this company's website. This is my first order but it will not be my last.
May 29, 2023
Unprompted review
Reply from Familjetapeter
Hello,
Great to hear that you are satisfied with us! You are welcome back when it's time again!
Mia customer service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.