Smartbox France Reviews 29,769

This was our first experience with a smartbox.And where we chose to stay was wonderful if only for one night. Everything you would expect to be there was there.Thanks to the hosts......and too you.

No help being provided since weeks . I told them the link to download my cheque cadeau is not working. No reply being received at all.

terrible company! stay clear refuse to resolve issues.

YOU HAVE BEEN WARNED!

Moyenne experience

Le restaurant était top !

Restauration excellente et menu au "top", mise en-bouche, entrée, plat, dessert, + 1 verre de vin (poisson et viande de qualité). (moelleux au chocolat divin).
Accueil et service parfaits.
Je recommande

Such a pain!
Even their website is full of lags and makes you want to quit. I would be ashamed to work for this company. There's a special place in hell for the CEO of this company.

Trés bonne experience détente attention

My wife bought here a reservation but when we arrived there for our anniversary they said it was not valid . It took couple of days to reslove the issue but we missed our special day.
Be careful when you make orders……

The package I bought was supposed to be a gourmet tour with 1 night stay. Well, if you call a continental breakfast a Gourmet course, I got what I paid for. The hotel options available with the package were very limited and not so good quality, we had to pay extra to find a decent hotel. And, I could find the same hotels with much cheaper rates on online sites! The hotel was another disaster, they called me 8am on Saturday morning (on the day I would check in) to tell me that they had a system issue and overbooked and kindly asked me to change the date. I KINDLY rejected, then they offered other accommodation options to the hotel room, which I again rejected. Of-course it was a bit of stress not knowing what I would get when I arrive at the hotel. The breakfast was ending at 10:00AM on a Sunday morning which is way too early for even business hotels around the airport.
It was supposed to be weekend getaway with some Gourmet experience but ended up a hassle all the way from booking the hotel until the check out. Definitely not worth the money we paid for, and will never buy anything from smartbox again or recommend it anyone!

I was given a smartbox for my birthday last year to a Michelin star restaurant. We made reservations this year and the box was to be good into 2024.
On the way to the restaurant we were rung by the manager of the restaurant telling us the smart box was no longer valid and we had to go online and redo it.
It was all based on a rise in price for the meal that was offered. I find this unacceptable.

I used my gift and got a great massage. I'm coming again. Thank you

Smart box read be a use guideline for review the the ax paranoid the abute give the last of muth he ani inside smartphones phone ,

I’m really impressed.
It was a great experience. Keep it up.

they have removed my review which sounds even more annoying and tricky ! I ordered this box for mother's day gift although paid more for fast delivery but we received the gift 3-4 working days after the mother's day , the package is for traveling in Italy and sent to us from France just like a joke! where I have to write on Smartbox.fr ! I won't ever buy for someone I love cause other than delivery extra charges for no reason options are too tight after all and I was more shy for getting this gift than being happy ! P.s I've received few emails in French to proceed something with my previous review before they remove it so I will make sure to add all screenshots this time! I hate too , to waste my time to write this review !

This was very easy to do.
We chose an unusual stay at La Baie des Vays.
Run by a lovely couple, very tentative.
Accommodation was perfect for our 2 night stay.
Pool warm.

Dear sirs! Thank you for your very nice service and huge variety of opportunities and options. We used it to make nice present to my cousinn and his wife. In addition it is very convenient to make this kind of present when you are not able to do it personnaly. I believe your service will grow, range of offers will be increased too with new partners, hotels, suppliers, etc. Wish you seccess and prosperity.
Best regards, Laszlo.