Aqdas Travel LTD Reviews 190

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional service and professional staff who provided continuous support and guidance. Customers consistently praise the smooth and hassle-free booking process, with many appreciating the personalized approach and attentive care from the team. The company is noted for its efficiency in handling arrangements like visas, flights, and hotels, ensuring everything went as planned and contributing to a stress-free travel experience. However, some customers experienced issues with hotel quality, citing bad smells and long walks to religious sites, despite the booking agent fulfilling their requests. A few others also felt that there were problems with hotel cancellations and delays in receiving refunds, leading to dissatisfaction with the resolution process.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, responsive, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Holidays

People report positive experiences with holidays, with many reviewers expressing extreme satisfaction with... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's professionalism,... See more

Booking process

Clients share positive opinions on the booking process, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alhamdulillah ! we have completed our 7 days long Umrah tour with AqdasTravel Ltd with the supervision of Brother Muhammad Sheryar very smoothly. Special thanks to Mr. Sheryar for his continuous su... See more

Rated 5 out of 5 stars

We booked our umrah package for 8 days through aqdas travel LTD my package booked by Mr Usama Malik, Usama is vey nice guy he done our tickets and hotels very professionally with best services availa... See more

Rated 5 out of 5 stars

We made a 10 night Umrah booking with Muhammad Sheryar at Aqdas Travels. From flights, visas, transportations and hotels - a complete package at a good price. From start to finish, Muhammad Sheryar... See more

Rated 5 out of 5 stars

Alhamdolillah was good. Had no problem at all..went smoothly from going there and back.both hotels were really good.and transport was excellent.the communication was really good for updating us pic... See more


Company details

  1. Travel Agency

Written by the company

Aqdas Travel Ltd is an (ATOL 12834) protected company with over years of experience working on Hajj and Umrah packages, we are experienced in providing you with private and explicit advice on the blessed pilgrimage of Hajj and Umrah. At Aqdas Travel LTD, We take immense pride in facilitating your spiritual journey. As a leading name in the world of Islamic tourism, we specialise in providing individual and group Umrah packages, tailored to meet your unique needs. Whether you plan to embark on this sacred pilgrimage with your family or friends, our commitment is to ensure a safe and comfortable Umrah experience like no other.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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Rated 5 out of 5 stars

I reached out to Usama Malik to find…

I reached out to Usama Malik to find tickets to Istanbul. Within 24 hours our tickets have been booked and confirmed. This is the second time I have used Usama Malik and would definitely recommend him to family and friends for a friendly, prompt service answering any queries and concerns promptly.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

usama is brilliant

usama is brilliant, helped my family and i to complete our umrah, and on top of that helped us later when we needed to visit turkey for a wedding.

5* for Usama and his patience and work ethic

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

I recently booked my Umrah package with Adqas Travel, and I’m very pleased with the overall experience. From the beginning, their team was professional, responsive, and helpful in answering all my questions. They guided me through the entire process, making everything feel smooth and stress-free.
The package itself was well-organized, including comfortable accommodation and convenient transport arrangements. Everything was delivered as promised, which gave me real peace of mind during such an important spiritual journey.
I would definitely recommend Adqas Travel to anyone looking for reliable and trustworthy Umrah services, and I would consider using them again in the future.

April 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Umrah

I have just returned from Umrah and this is the first time I have booked with Aqdas Travel, even though I have used agents before, these guys were by far the best.
Every bit of information needed for the travel was provided in good time without any prompts.
The only feedback I would give is that the Zyarat wasn't very good.
Overall though I am very happy with my experience and would book again with them.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Assalamu Alaikum wa Rahmatullahi wa Barakatuh.

Alhamdulillah, I have travelled for Umrah with several agents from the UK in the past, but I can honestly say that Aqdas Travels has been by far the most honest and professional company I have dealt with.

We have just returned from Umrah in Ramadan 2026, Alhamdulillah. From start to finish, Brother Noman, who represents Aqdas Travels, guided us throughout the entire process and helped us find the best and most affordable package within our budget.

To be completely honest, I requested several quotes from him and compared them with other travel agents. Every time, Aqdas Travels offered a better price while still providing the best overall deal.

Alhamdulillah, the visa process was straightforward, and even after payment they kindly accommodated changes to our hotel room requirements, which was very helpful for us. The transfers were also perfectly organised. We were informed in advance about who the driver would be and exactly when we would be picked up, so everything went smoothly.

Brother Noman was fantastic to deal with, always professional and helpful. InshaAllah, I am already planning to go for Umrah again, and without doubt I will be travelling with Aqdas Travels.

I would highly recommend Aqdas Travels to anyone looking for a trustworthy and reliable Umrah travel agent. As Muslims, especially in the blessed month of Ramadan, honesty and good service mean a lot, and it was truly a pleasure performing Umrah with them.

JazakAllahu Khair to the whole team at Aqdas Travels. Brother Anwar Leicester

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Malik

Travelled twice with adqas travel and Brother Malik has been amazing. Both times I’ve had a great experience with no issues what’s so ever. Everything was smooth and easy. He was so patient in finding the best package with different dates hotels etc. I would definitely recommend to other traveler's!

February 26, 2026
Unprompted review
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Rated 5 out of 5 stars

5 star experience

Mr Sheryar was fantastic from beginning to end of our wonderful Umrah experience. Everything was organised and we had a trouble free journey.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Aqdas travel give us very good and …

Aqdas travel give us very good and with professional service providers.The girl was dealing me her name Muskan very helpful and we changed it lot in our booking but she did not said anything and keep listening and changed as our request.
Thank 😊 🙏 for your help muskan.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Ibrahim was excellent

Ibrahim was excellent. He guided us through each step and ensured we had good hotels close to the Haram. Very satisfied with the service.

February 13, 2026
Unprompted review

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